“I created TeleSmart in order to reach the silent heroes- those on the front lines who touch our customers on a daily basis and whose role is essential in the entire sales process.”
Thought leader, inside sales evangelist, author, blogger, entrepreneur, trainer, speaker, consultant, salesperson, strategic partner, savvy marketer
Josiane Feigon is a pioneer, maverick, and visionary in the inside sales community. This 20-year industry veteran is the author of the bestselling book Smart Selling on the Phone and Online and President of TeleSmart Communications. Since 1994, this San Francisco-based solutions provider has been a leader in developing global Inside Sales teams and managers.
Josiane is recognized among The Top 25 Most Influential Inside Sales Professionals and as one of the world’s leading experts on inside sales team and management talent. She has provided consulting, coaching, and training solutions for hundreds of Fortune 1000 companies, including Cisco, Autodesk, Microsoft, Avaya, Adobe, and VeriSign who consider her an invaluable part of their sales strategies.
Josiane has designed the only sales system for inside sales — the TeleSmart 10 — a “must-have” solution for growing inside sales organizations, and the soul of Smart Selling on the Phone and Online. This global training system has been delivered in 30 countries and adopted on a global scale.
Josiane is one of the pioneers of the Sales 2.0 movement. Her Cubicle Chronicles blog ranks as one of the top b2b sales blogs. She is considered one of the top industry social media users and is has strong thought leadership when it comes to Prospecting 2.0 and Building a Social Media Blueprint.
Josiane has written hundreds of articles, ebooks, trend reports, and white papers on sales trends and inside sales talent and is frequently quoted in top business media. Customers rely on her key trends and tactical advice each year and read her trend reports to validate their direction. She has appeared on Selling Power, Salesopedia, 1:1 Media, Executive Travel, and Demand Generation Report.
Josiane is a popular speaker at annual sales meetings and kick-offs. Audiences find her energetic, hip, culturally astute, and honest style memorable and engaging. Industry giants include Josiane in their webinar and video line-ups as her engaging style motivates and educates.
