Smart Selling on the Phone and Online book

Josiane Feigon, President

“I created TeleSmart in order to reach the silent heroes- those on the front lines who touch our customers on a daily basis and whose role is essential in the entire sales process.”

Thought leader, inside sales futurist, author, blogger, entrepreneur, trainer, speaker, consultant, salesperson, strategic partner, savvy marketer

Josiane Feigon is a pioneer, maverick, and visionary in the inside sales community. This 20-year industry veteran is the author of the bestselling book Smart Selling on the Phone and Online and President of TeleSmart Communications. Since 1994, this San Francisco-based solutions provider has been a leader in developing global Inside Sales teams and managers.

Josiane is recognized among The Top 25 Most Influential Inside Sales Professionals and as one of the world’s leading experts on inside sales team and management talent. She has provided consulting, coaching, and training solutions for hundreds of Fortune 1000 companies, including Cisco, Autodesk, Citrix Systems, Informatica, Adobe, and Carahsoft — that consider her an invaluable part of their sales strategies.

Josiane has designed the only sales system for inside sales — the TeleSmart 10 — a “must-have” solution for growing inside sales organizations, and the soul of the bestselling book Smart Selling on the Phone and Online. This global training system has been delivered in 30 countries and adopted on a global scale.

Josiane is one of the pioneers of the Sales 2.0 movement. Her Cubicle Chronicles blog is ranked among the Top 50 Sales Blogs by SalesCrunch. She is considered one of the top industry social media users and is has strong thought leadership when it comes to Prospecting 3.0.

Josiane has written hundreds of articles, ebooks, trend reports, and white papers on sales trends and inside sales talent and is frequently quoted in top business media. Customers rely on her key trends and tactical advice each year and read her trend reports to validate their direction. She has partnered with industry sales giants such as Selling Power, Customer Collective, Citrix Online and InsideView.

Josiane is a popular speaker at annual sales meetings and kick-offs. Audiences find her energetic, hip, culturally astute, and honest style memorable and engaging.

3 Top Reasons to Invite Josiane to your 2012 Sales Kick-off:

  • She has trained 10,000+ inside salespeople and she knows their world intimately.
  • Josiane’s diverse speaking topics successfully engage a wide range of cultures, nationally and globally.
  • Her insights, trends, and case studies validate the tremendous shift happening in inside sales, and provide quick tactical solutions that are always popular at sales conferences.

Conference Keynotes

AA-ISP, Dallas

Autodesk Leadership Summit

Citrix Online


Josiane’s New Book

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Learn more about Smart Selling on the Phone and Online

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Josiane Feigon receives AA-ISP’s Top 25 Most Influential Inside Sales Professionals Award for 2 years (2010 and 2011)

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