I finally bought my car and have been suffering from buyer’s remorse ever since. It’s not that I feel guilty about spending large amounts of money (maybe it is) but the treatment I received from their salespeople. I’ve spent my entire career in sales and this is a milieu I understand well, all the tricks, [...]
Continue ReadingCubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.
What core metrics matter for inside sales- 8/31 webinar
I’m enjoying and referring to two great reports published by The Bridge Group, Inc. all focused around Metrics and Compensation. In the 2010 Inside Sales Metrics & Compensation report for Technology Companies, there’s some great questions airmed at the various types of inside sales teams, compensation, management, sales challenges and my favorite= activities.
The studies indicates that [...]
Publishing- Dead or Alive?
The publishing industry is reverberating from the after shocks of Seth Godin’s plans to move to a self-publishing model. After publishing 12 best- selling books, he is moving into the “infinite shelf space” through his ebooks, PDF’s and every which way our digital Customer 2.0 wants to read. He believes it will bring him closer to [...]
Continue ReadingDouble Trouble in a Double Dipping Recession
I have this rule when I shop- no double trouble. No matter how much I like something, I never buy two of the same things- not even in different colors. This applies to tops, pants, skirts, jackets, shoes, and other clothing. I say this because everyone is talking about the Recession, Part II.
Is a “double dip” recession [...]
Do’s and Don’ts when selling to crazy-busy prospects
My friend Snappy, that would be Jill Konrath, the author of the wildly successful SNAP Selling book. I’m super impressed that Jill is branding this ”crazy busy audience” for everyone to understand how we must adjust our sales strategies when prospecting this Customer 2.0.
Let’s talk about time- how little they will give us and how much we should [...]
The No-Po Translator
A few of my single women friends were sharing dating stories and discussing the inventory pool of eligible men. One friend was curious about two guys she had recently met. She described him as saying ”he didn’t want to complicate things in a relationship.” My other friend quickly jumped in and translated that and said, ”oh, that means he’s married.” [...]
Continue ReadingThe Superpower of Sales Hunters
There are lions and tigers out there- especially when it comes to inside sales hunting talent. I’ve listened to a few calls lately and just when I was starting to think that hunting was a lost art, I’m convinced otherwise. Sales skills can be taught but spirits must come from within. Once a hunter, always a [...]
Continue ReadingRetaining or Restraining Customers?
I absolutely cringe every time I have to walk inside a bank. Come to think of it, I used to work in a bank. Back in the day, I got my start working as a bank teller at Home Savings and Loan in Studio City. You could see this bank miles away, it stood on the corner [...]
Continue ReadingSign up for my free Webinars this week and win my book
It’s summertime and a perfect time to brush up on your skills. Sign up for these free webinars:
7/20- Smart Selling on the Phone and Online- (UK) Salut toute le monde. C’est un grand plaisir pour livrer ce programme à vous tous. This program is dedicated to my UK and International audience.
7/21-Creating a Social Media Sales Prospecting [...]
Speaking words of wisdom, let it be.
I’ve been feeling nostalgic lately. I lost hours a few days ago on Facebook catching up with my past and finding people I hadn’t heard from in over 25 years. I learned about their new lives, their kids, their new careers, their friends, their causes and tried to remember myself in their lives. It was [...]
Continue Reading
