TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for September, 2007

The first few times it’s tough and then it gets better

Isn’t that the way it works? Anytime we try something new it’s tough getting started and yet after we do something several times, it actually gets easier and we even like it. Prospecting for example is still something people will find ways to avoid. When you get paid to prospect, such as lead development teams, [...]

SuccessFactors Rules

It’s Indian Summer here in San Francisco and that means you can eat outside at trendy places such as Myth and watch cool design people walk by.  That’s what my buddy, Shelly Davenport and I did yesterday. The good news is Shelly has agreed to be a panelist for our upcoming Inside Sales 2.0; Report [...]

Opt-out of Desperate Discounting

It’s that time of the month, quarter-end when all sales engines are revving. Salespeople make their last desparate pleas to prospects and customers hold out and wait for the final negotiations. Get creative guys and try something new. The following includes 10 ways you can opt-out from discounting:
1. Call with something new- 
2. Remember the sale won’t close [...]

Taming the Salesperson’s Ego

When we think of salespeople, we think of big egos.  Not anymore as we learn that confidence and humility are the keys to success.
There’s a great interview with the author of Egonomics in Guy’s How to Change the World Blog. He interviews Steven Smith on his new book and dives into Ego- what is too much, too little, [...]

The 3 C’s of Social Networking

Ever have days when you just don’t feel like prospecting? How about networking? That’s a lot more fun- it’s filled with curiosity, creativity and casualness. Whether I launch my LinkedIn profile, or spy on my daughter on FaceBook, or think about growing my customer base through SaleSpider or navigate into large companies with Spoke or [...]

What’s on your wish list?

Who has a wishing well in their backyard?  There’s an old European folklore to describe wells where it was thought that any spoken wish would be granted.  There is power in wishing that has been handed down through the ages.
We all have wishes- whether it’s to lose weight, exercise more, get a new car, buy [...]

Be the You that Watches You

Last night was the the VMA Music Awards and everyone was eager to watch Britney Spears’s opening with her comeback performance.  Unfortunately, it seriously bombed. It was really bad, disappointing, and disastrous. The audience was shocked, saddened and angry that Britney let them down.
Okay, this is a performer who has been in front of live audiences before, [...]

Getting Restless?

I dropped my daughter off at college last week and wondered when will I ever be able to check into a place for 4 years where I have instant friends, memorable teachers, fun activities around me and a dorm where everyone keeps their door open? I guess a Cruise ship comes closest to being in [...]

Social Networking Takes Center Stage

I don’t think I’m shy but I’m not very good at public venues where you have to work a crowd. It’s completely different when I am training because I’m in control and have to manage the crowd, which I can do very well. That’s why I’m not good at face-to-face networking functions, walking over to [...]

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now

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