TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for February, 2008

Pretzels in Germany

I want to go back to that fun brewery I went to last night- where lots of happy people sat around consuming large amounts of beer in oversized mugs.   It all started at 8:30 in the morning, here is Boebligan when they brought in some giant pretzels with coffee and juice for breakfast. What’s this? No bagels? Donuts? Muffins? [...]

Posted in Sales Training, TeleChampions, TeleManagers | Comments Off

Feeling at home in Europe

I was born in Italy and lived there for 12 years.  I still speak my Italian but more like a 12 year old adolescent who wants attention. My first language is French, which I speak fluently. Next week I will be in Germany delivering training and certifying a team of trainers on my customized program. [...]

Oh No You Don’t

“I’m sorry I just can’t help you, that is something you will have to figure out.”
That’s what I heard yesterday when I approached someone about my creative paralysis. That response flattened me out temperarily and then the pendulum swung back to full force.
Perhaps it’s the rebel in me who hears NO and says, watch this. Perhaps it’s [...]

The 2×2 rule

Last week I coached about a dozen inside sales reps and provided a live demo for the group on navigating techniques. I like to call it the ”Josiane unplugged” session because they get to see me in action and it’s a great way to model the skill.
Navigating is the 3rd skill in the TeleSmart 10 training [...]

Posted in Navigating | Comments Off
Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now

Best of the Best: Alltopblogher