TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for May, 2008

How’s your thumb?

What’s the next hot job?
A thumb surgeon. That’s right, there’s an increase in thumb surgery due to excessive Blackberry use. All those messages one types so fast with their thumbs are causing more harm.
Here’s some advice on avoiding Blackberry thumb such as taking frequent breaks, keeping your wrists steady, laying off from typing with your thumbs and writing [...]

Posted in Sales 2.0, TeleChampions, TeleManagers | Comments Off

Cubicle Chronicles

I’ve spent thousands of hours coaching inside sales warriors in their cubicles. It’s such a personal space to enter into and I learn so much about the rep just by spending time in their cubicle. It’s also an honor that I respect and take seriously.
When I first walk into someone’s cubicle, I look inside for clues [...]

Posted in No-Po, Sales 2.0, TeleChampions, TeleManagers | Comments Off

Who is Your Secret Admirer?

We all have a secret admirerer, someone who watches what you do, wishes they could look like you, talk like you, dress like you, build their network like yours, sell like you and write like you. And somehow, the fact they are a secret admirer is just fine, don’t you think? Everything reveals itself in time [...]

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Recession Alert! You Can’t Afford to be Talking with the Wrong People

Selling through a downturn means we are faced with more, not less. More objections, more decision-makers, more departments to sell into, more knowledgeable customers, more products to sell, more tools available, more processes to learn, more choices.
According to Miller Heiman’s 2008 Sales Best Practices, there are now 16% more decision-makers involved in the sales process, [...]

Posted in No-Po, Sales 2.0, TeleChampions, TeleManagers | Comments Off

Don’t Lie

I grew up in Italy so my bedtime stories weren’t Good Night Moon but of Pinnochio.  I was fascinated by his adventures and especially the image of his nose growing each time he told a lie. It would get bigger and bigger.
Many of us have met liars in our days- there are compulsive liars and pathological liars. The [...]

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Stay SaaS Smart

I stopped watching TV years ago and I’m relieved that I don’t have to decide whether to buy an LCD or Plasma HDTV for my living room. Mark Morford’s well-written article How to stay very, very, dumb captured my sentiments on TV watching and how TV slowly destroys your brain. It’s estimated that Americans watch close to 200 billion hours [...]

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Sales Systems- The Flavor of the Week

Bummer, the founder of Baskin Robbins died yesterday. Irvine Robbins opened up the possibilities of ice cream flavors and although there were 31 flavors, they actually created more than 1000 flavors. I remember living in Southern California in the San Fernando Valley on scorching hot summer nights, we would walk down to Burbank Blvd and get ice [...]

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Building a Competitive Mind

Have I ever told you that I paddle in an outrigger canoe? See, I’ve always wanted to do something on the bay so I joined this club a few years ago. Since my travel schedule isn’t too hectic these days, I have decided to race with this group. Imagine that, me in competitive sports. This [...]

Posted in Handling Objections, TeleChampions, TeleManagers | Comments Off

Sales Fuel to Get You Going

Whew, the first quarter of the year is officially over and although things really should have started last month, we are noticing a sluggish economy and everyone seems to be running after the 8-ball. It’s May 1st- and it’s time to sharpen your sales knowledge and skills. We have a vibrant community of experts out [...]

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Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now

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