Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

2009 Hotlist: What’s In/Out in Inside Sales

Are you ready for adventure and originality? Our popular hot list of What’s OUT and What’s IN for 2009 will prepare you for a bumpy ride. As we slide into this year, the economy continues to tank, consumer confidence is at a record low, unemployment rises, and the housing market is shaky. No worries we will survive and thrive from all of this.

Inside sales is where all the talent and brains are these days. That’s right. While field sales is busy trying to figure out how to make their quota with frozen T&E expenses, inside sales is pulling the real revenue. Be ready to get blindsided by competitors, get that log-in password to one more sales tool, and say “yes” to small deals.

What’s the best thing to do when selling in uncertain times? Get creative, get resourceful, and keep smiling!

Our Hotlist is loaded with cool ideas, as well as a splash of pop culture, to get you geared for a fantastic year.

 

WHAT’S OUT                                                          WHAT’S IN

Credit cards

Savings accounts

 

Lucky salespeople

Smart sales warriors

Olsen Twins

Obama Sisters

 

Ecorazzi

Paparazzi

 

Multi-tasking

Mono-tasking

Smart Car

Chevrolet Volt

 

No-Pos

 

Power Buyers

Malcolm Gladwell’s theories

Nate Silver’s numbers

 

Mama Mia

Slumdog Millionaire

Phone order takers

Smart sales cubicle warriors

 

Death by PowerPoint

8-Slide Maximum rule

 

Connecting

Strengthening relationships

Data dumping and hoping they will buy

 

Educated buyers who don’t want to be sold

Upgrading XP machines to Vista

Macs in the enterprise

Long-term projects

 

Automating processes to save money

4-minute meetings

Long meetings

A glut of unemployed talent

Talent that went off and reinvented itself in completely unrelated fields

 

Being a maverick

Working together

Banks

Hole in the backyard

 

20% off

75% off and free shipping

Video conferencing

Telepresence

XBox

Wii

 

Theme parks

Old-fashioned road trips

 

1 Comment

  1. Josiane,

    Great posting of the what’s out/what’s in! I especially like the fact you mention “being a maverick” is now “working together” The sales industry is currently going through a much needed evolution. Sales 2.0 pushes on the collaboration factor. Thanks for including it in your 2009 list.

    -Tom

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Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

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