TeleSmart Communications

I’ve got some really good news: My second book, Smart Sales Manager! has been accepted by AMACOM for Spring 2013 release. I have agreed to write 60-65,000 words by October 31, 2012. Today is my first day of writing, but . . . Where do I begin? My office buddy, Ted Weinstein, is a literary agent. [...]

One of my favorite sessions last week at the AA-ISP’s leadership summit was Curt Vondrasek’s talk on Leading a Gen Y Team and Driving Results. Curt’s success in building his “special” team of Millennial Inside Sales Warriors comes from deep insight and creative tactics. As a result, his highly motivated team has had very little turnover — [...]

I walked into the main ballroom at this year’s AA-ISP Leadership summit and was completely blown away. I stood in the back of the room just staring at a sea of people. Whoa! What’s happening here? Just 3 years ago, there were about 60 people attending this conference; and now we’ve hit over 400 people. [...]

One of my favorite sessions at this week’s Sales 2.0 Conference was Todd McCormick’s standing room only session on The Art and Science of the Online Sales Call. Todd is the VP of PGI, the global leader in virtual meetings and, specifically, the iMeet and GlobalMeet video/web conferencing tools. In my 2012 Trend Report, I’ve alerted  inside salespeople [...]

The Sales 2.0 conference has come a very long way — and, as many people report, it is finally growing up. The Sales 2.0 Conference adoption curve has traveled a long road, here’s the journey: 2007: The first Sales 2.0 Conference hosted by the Genius team. Everyone in the sales community showed up expecting a [...]

You’ve only got a few days left before closing one of the most important quarters in a long time. Everything seems to converge this quarter: the new team you’ve been ramping up, the higher quota goals you’ve been assigned for the year, the fresh new leads that marketing has generated for you, the elusive buyer who [...]

I am experiencing a technology mid-life crisis. Technology is moving so fast (and so am I!) that my lifestyle, tools, and work habits are not as synchronized as I would like them to be. I don’t want to compromise my writing, monitoring, or presentations, so  this morning I sat down and tried to map my [...]

Between March Madness and St Patrick’s Day, this weekend was packed with many excuses to eat, drink, and be merry. I’m betting that a lot of people returned to work today feeling groggy due to the lack of sleep from all the partying. Did you know that last week was declared Sleep Awareness by the National [...]

It’s only when I travel to hot spots such as Pierron, IL, or Wilmington, DE, or Allen, TX, that I remember I live in San Francisco. You know — the city where you can walk down one street and decide  whether you are going to have  Burmese, Ethiopian, Japanese, or Spanish tapas for dinner. But food isn’t [...]

Umberto Milletti  kicked off the first Insider Summit 2012 yesterday — this is the beginning of one big conference!  Just baby steps now . . .  but before you know it, it will be like Dreamforce. Pow! If you are curious about the future of selling in today’s world, this was the place to be. InsideView [...]