TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

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About 2000 people want to know all about the 12 Transforming Sales Trends in 2012 and have signed up for this morning’s webinar which starts in less than an hour. We are giving away 50 Smart Selling on the Phone and Online books. Join me.  Oh, forgot to mention, my book is now hanging out in [...]

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6 Reasons Why Video Matters

I asked my daughter if that was her in the No Pants Subway Ride 2012 video a few weeks ago, but she refused to answer. This annual NYC tradition is in it’s the 11th year and has spread to 25+ countries and 59 cities all over the world. Basically, you get on the subway and strip down to your underpants, acting [...]

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Inside Sales Training Abroad

On the second day of our training, the entire team decided to show up wearing their special polo shirts — in my honor. So cute! It made me think . . . maybe inside sales should always have uniforms. It would certainly cut down on dress code lectures and wardrobe malfunctions! It is always so gratifying [...]

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Year of the Dragon- Sales Qualities

Economy class, middle seat, San Francisco to Singapore. Help! It wasn’t that bad, after all, but the food situation was less than thrilling. After 6 hours of not serving food, the flight attendant came by and gave everyone a little bag of pretzels, a mini Kit-Kat bar, and one lemon cookie . . . I’m [...]

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Bringing the Phone Back

I’m putting my trend reports together, and I am so happy to see the return of the phone call ranking as one of the 12 Easy New Year’s Resolutions. There’s an inside sales hiring trend of recent college grads — Millennials, the expanding generation that now includes those born from 1980 – 2000. They have [...]

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Multitasking versus Unitasking

My audience for training programs consists of the twenty-somethings, the Millennial set of new hires flooding the inside sales organizations. I like training this group. They are quick, they are not afraid to try something, and they are not afraid of trying try everything all at once. In the first few minutes of my training program [...]

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Inside Sales Resolutions for 2012

New sales quotas are already hitting your inbox . . . it’s time to shake things up refresh your sales habits. I will be talking about more of this with Kevin Gaither live on This Week in Sales this Wednesday at 2pm. Here are some smart resolutions for 2012: 1. Power up your prospecting efforts with [...]

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Seconds That Changed Lives in 2011

Remember this years’ events, stories, and scandals? Some are silly, some are fun, and a few have significantly changed the fabric of our lives. Some news is the kind that makes you always remember where you were when you first heard about it. Like the text I received from my daughter telling me that Amy Winehouse had died, [...]

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Any Regrets?

A friend of mine decided that his holiday greetings would be a digital photographic video collage illustrating his entire year in 2011 with a series of photos he snapped throughout the year, and play it against the lyrics of his “favorite things.” We saw kids on swings, designer chocolates, the Golden Gate bridge at night, the [...]

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10 Ways to Strike Your Most Brilliant Pose

I get sappy and nostalgic this time of year as I reflect on past accomplishments, lessons I’ve learned, and people who made a profound impact on my life. This year was close to perfect for me — every aspect fell into place professionally and personally, and I’m sitting in gratitude. But it didn’t happen by accident. [...]

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Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now


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