I was delivering a training a few days ago, and and just before I got to the section where I talk about the No-Po’s, I looked around the room: Everyone was already nodding their heads because they have already met the No-Po. They understand it and live and breathe it everyday. Not only that — giant posters remind them [...]
Continue ReadingCubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.
Aim high and keep your foot on the gas
I made a lot of predictions last month in my trend report. My prediction this month is that Sheryl Sandberg, the CEO of Facebook, will run for President someday soon. If you haven’t heard much about her, you will. In a recent New York Times article, The $1.6 Billion Woman, Staying on Message, we get a glimpse [...]
Continue ReadingTune in NOW and win a free book
About 2000 people want to know all about the 12 Transforming Sales Trends in 2012 and have signed up for this morning’s webinar which starts in less than an hour. We are giving away 50 Smart Selling on the Phone and Online books. Join me. Oh, forgot to mention, my book is now hanging out in [...]
Continue Reading6 Reasons Why Video Matters
I asked my daughter if that was her in the No Pants Subway Ride 2012 video a few weeks ago, but she refused to answer. This annual NYC tradition is in it’s the 11th year and has spread to 25+ countries and 59 cities all over the world. Basically, you get on the subway and strip down to your underpants, acting [...]
Continue ReadingInside Sales Training Abroad
On the second day of our training, the entire team decided to show up wearing their special polo shirts — in my honor. So cute! It made me think . . . maybe inside sales should always have uniforms. It would certainly cut down on dress code lectures and wardrobe malfunctions! It is always so gratifying [...]
Continue ReadingYear of the Dragon- Sales Qualities
Economy class, middle seat, San Francisco to Singapore. Help! It wasn’t that bad, after all, but the food situation was less than thrilling. After 6 hours of not serving food, the flight attendant came by and gave everyone a little bag of pretzels, a mini Kit-Kat bar, and one lemon cookie . . . I’m [...]
Continue ReadingBringing the Phone Back
I’m putting my trend reports together, and I am so happy to see the return of the phone call ranking as one of the 12 Easy New Year’s Resolutions. There’s an inside sales hiring trend of recent college grads — Millennials, the expanding generation that now includes those born from 1980 – 2000. They have [...]
Continue ReadingMultitasking versus Unitasking
My audience for training programs consists of the twenty-somethings, the Millennial set of new hires flooding the inside sales organizations. I like training this group. They are quick, they are not afraid to try something, and they are not afraid of trying try everything all at once. In the first few minutes of my training program [...]
Continue ReadingInside Sales Resolutions for 2012
New sales quotas are already hitting your inbox . . . it’s time to shake things up refresh your sales habits. I will be talking about more of this with Kevin Gaither live on This Week in Sales this Wednesday at 2pm. Here are some smart resolutions for 2012: 1. Power up your prospecting efforts with [...]
Continue ReadingSeconds That Changed Lives in 2011
Remember this years’ events, stories, and scandals? Some are silly, some are fun, and a few have significantly changed the fabric of our lives. Some news is the kind that makes you always remember where you were when you first heard about it. Like the text I received from my daughter telling me that Amy Winehouse had died, [...]
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