March 29, 2007
And the Winner Is……..
It’s quarter-end; have you exceeded quota? 
If so, congrats! Time to pull out the awards, plaques and President’s Club agendas. This is an exciting time.
I’m putting together my list of 20 winning Inside Sales qualities and will share these in the next day.
In the meantime, I have my own award to give out this week for the most annoying No-Po. By the way, although this week is off-limits and nobody wants to talk because of quarter-end, No-Po’s seem to find time. What’s worse is that their language is just so vague. It’s loaded with buzz words and corporate garble that just make me nauseous.
I had the good fortune to speak with one this week. It was an appointment originally set for last month and this is the response I got when I inquired about their current training initiatives:
“There are a number of transformation efforts that are underway and one of our primary initiatives is this implementation. This means we will shift our resources to support how we work today. There is a lot of stabilization of the operations going on and getting that system implemented and supporting that will be our priority. From that, there is certainly work we are trying to do to improve the skill sets around our ability to translate some of these customer contacts into a sales order or a lead at a minimum.”
What? Hello? Can you hear me now? They win the No-Po Garble Award!
amdrew on April 1, 2007 @ 4:35 am
great post and great blog. my most annoying No-Po of this quarter was a prospect who had received 5 demos and a proof of capabilities in 1 week. before each demo they promised to buy if we proved what they requested. After each demo, guess what? we want to see x now and y tomorrow. Finally on the last day of the quarter, when they had agreed to buy, they had discovered “new” requirements. Sadly, this was no surprise to me, viewing it from a manager’s perspective.