November 14, 2006

Compassionate Coaching

How compassionate is our coaching today?

Listen to our lively discussion with Lisa Gauger, Harte-Hanks training and quality specialist and with Pawel Andrzejczak, Cisco’s training manager.

They share their insights on benefits of coaching, qualities of a good coach and trends in coaching.

Find out what it takes for managers and trainers to approach their coaching with more compassion.
<br /> <a href="http://www.hipcast.com/export/Pd80d5d0df4797a2664f80c199b5be764YVhwRFREYmJ2.mp3" rel="enclosure">MP3 File</a></p> </div> <div class="post-meta"> Filed under: <a href="http://www.tele-smart.com/category/sales-coaching/" title="View all posts in Sales Coaching" rel="category tag">Sales Coaching</a>, <a href="http://www.tele-smart.com/category/telechampions/" title="View all posts in TeleChampions" rel="category tag">TeleChampions</a>, <a href="http://www.tele-smart.com/category/telemanagers/" title="View all posts in TeleManagers" rel="category tag">TeleManagers</a>  <br />  <a href="http://www.tele-smart.com/blog/compassionate-coaching-3/" rel="bookmark">Permalink</a> | <a href="http://www.tele-smart.com/blog/compassionate-coaching-3/trackback/" rel="trackback">TrackBack <abbr title="Uniform Resource Identifier">URI</abbr></a> </div> </div>  <div class="comments-section"> <h2 id="comments">2 Responses</h2> <ol id="commentlist"> <li id="comment-6183"> <p><cite>Daniella</cite> on February 27, 2007 @ <a href="#comment-6183">6:35 am</a> </p> <p>very interesting discussion, totally agree on the subject of coaching needing to be non-threatening, if the desired outcome is to improve the individuals. Out of my experience, it is also very important to talk about what was good in a call, and why it was good.</p> </li> <li id="comment-6184"> <p><cite>Debbie</cite> on February 27, 2007 @ <a href="#comment-6184">6:38 am</a> </p> <p>Good conversation, agree with coaching performed by managers.</p> </li> </ol> </p> </div> <div class="post-comment-section"> <h2 id="postcomment">Leave a comment</h2> <form action="http://www.tele-smart.com/blog/wp-comments-post.php" method="post" id="commentform"> <p><input type="text" name="author" id="author" value="" size="22" tabindex="1" /> <label for="author"><small>Name (required)</small></label></p> <p><input type="text" name="email" id="email" value="" size="22" tabindex="2" /> <label for="email"><small>Mail (will not be published) (required)</small></label></p> <p><input type="text" name="url" id="url" value="" size="22" tabindex="3" /> <label for="url"><small>Website</small></label></p>  <p> <textarea name="comment" id="comment" cols="50" 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