How compassionate is our coaching today?
Listen to our lively discussion with Lisa Gauger, Harte-Hanks training and quality specialist and with Pawel Andrzejczak, Cisco’s training manager.
They share their insights on benefits of coaching, qualities of a good coach and trends in coaching.
Find out what it takes for managers and trainers to approach their coaching with more compassion.
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2 Comments
very interesting discussion, totally agree on the subject of coaching needing to be non-threatening, if the desired outcome is to improve the individuals. Out of my experience, it is also very important to talk about what was good in a call, and why it was good.
Good conversation, agree with coaching performed by managers.