Smart Selling From The Inside Out
Productivity and Motivational Tips and Tricks for Inside Sales Warriors

July 21, 2008

Disorientation Sets In

I decided to change my ring tone last week and have been feeling pretty disoriented.  confused.jpgconfused.jpgconfused.jpg I find everyone staring at me when my phone rings and seem to jump when to others’ rings but mine.  I can’t even anticipate a call from someone because I don’t remember what it will sound like when it comes through. This is so disorienting and yet I push myself to move into a different zone that slices life from a new template.

Isn’t that what happens to us? If there is a new SFDC plug-in that changes the UI, we freak. Or a bunch of dirty data gets dumped into our CRM and we lose sight on who to prioritize our call backs. Or a new version of the software no longer does what it used to so we keep selling and talking about the old version?

We attach meaning to something out of habit and get comfortable with that. Rearranging our tools holds new meaning as we have to create a new relationship and do some skill shifting around how we approach things.  

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Josiane Feigon
Trainer, Consultant, Coach, Speaker, Writer, Thought Leader in Inside Sales, Josiane Feigon, CEO of TeleSmart Communications
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