Smart Selling From The Inside Out
Productivity and Motivational Tips and Tricks for Inside Sales Warriors

February 22, 2006

How quickly can you rebound from rejection?

Sales is one of the few professions which taxes your emotional strength and courage. You  have to be pretty thick skinned to succeed in sales because you are also risking rejection on a regular basis. That’s not to say the fact that you may actually create some of the objections you receive but that’s another story and check out my tips on Handling Objections.

I recently send out my prospecting emails and included my leverage points in the opening line. For example, if I know that Bob Smith has power and influence and I need to talk with Jim Jones who has influence but no purchasing power, I will write in my opening email: "Hi Jim, I understand you work closing with Bob Smith and want to introduce my company as an Inside Sales Solution Provider." I may also say that in my voice mail message. This gets attention, it is not dishonest, it is not pushy, it is not intrusive, it works. 

Michael Boylan writes about this in his book, The Power to Get In.  However, on this one email reponse from Jim Jones, he was not happy and felt my tactics were too assumptive and intrusive and asked me to take my business elsewhere. I responded back with a genuine apology and explained my strategy which actually diffused his stance. It was a humbling moment for me but didn’t stop me from contacting more folks. Ready to rebound and move on?

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Josiane Feigon
Trainer, Consultant, Coach, Speaker, Writer, Thought Leader in Inside Sales, Josiane Feigon, CEO of TeleSmart Communications
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