Inside Sales Metrics Snapshot

Check out a few metrics results from PhoneWorks. They’ve sliced and diced the information into four different reports this year, so you can focus in on what’s most important for you:

1. Inside Sales Metrics
2. Sales Development/Lead Gen Metrics
3. Inside Sales Renewal Operations Metrics
4. Inside Sales Management Practices

I just downloaded the Inside Sales Metrics survey, and I highly recommend you do too! I learned, for example, that inside sales continues to include a complex mix of multiple inside teams as 33.9% have multiple teams.

And here’s what I learned about average ramp-up time for inside sales reps:

• 11% said 9 months or more
• 13% said 4-5 months
• 18% said less than 3 months
• 30% said 3 months

It’s also true that tools decrease the ramp-up time:

• The second most common tool used for sales prospecting research is LinkedIn (69.3%)
• Only 34% of companies surveyed are including social media as part of their inside sales process
• And 66% still have not jumped on this train.