On Monday’s, I get to walk downtown to my San Francisco software client and step inside their conference room and deliver my 90-minute training to a group of motivated and enthusiastic inside sales warriors who are hungry for new skills. Give me ten weeks and I’ll give you ten skills- this is all part of my Smart Selling Subscription Shots program.
Sales training always takes a hit during troubled times- certainly because T&E get scrutinized but mostly because we can’t soak up too much time from teams and managers because they are too busy making their numbers. When this happens, I immediately re-evaluate the way I have been doing things and look for ways to listen to my customers and this is what I have heard:
“We can no longer afford to sit passively in training for 3 days- we need more time to be selling”
“Do you have the “lite” version because we barely can retain our log-in password, let alone new informaton coming at us?”
“Can we learn everything in 15 minutes or less?”
“We want training to be highly interactive so do you role-play?”
“As a manager, I am maxed out, can you provide 1:1 coaching for my team?
“We want pre-work, post-work and everything to make sure we retain these skills”
“Can you make training fun, relevant and customize it for our needs?”
Announcing our Smart Selling Subscription Shots program where we offer ten 90-minute gulps of sales skills based on the TeleSmart 10 skills featured in my Smart Selling on the Phone and Online book. This program has all the components to make training stick- it includes call recordings of the team, 1:1 coaching session and trigger events to follow-up from the training and each session focuses on a chapter from my book.
And they like it- they really like it. I’ve received comments such as “this keeps me on track” and “great way to start the week” from some enthusiastic supporters.
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