TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Smart Selling and the Cultural Divide- Free 7/20 Webinar

Guess the flags?

Guess why?
 
 
 
This just in: my book is now offered in these 3  languages: Italian, Polish and Vietnamese. Since I speak Italian, I’m interested in reading a few chapters to check out the translation- especially the No-Po chapter. My little book that could just keeps chuggin along around the world. 
Last week I had the pleasure of training an EMEA [...]

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Is Sales 2.0 Just a Trend?

In my twenties, I worked in the fashion industry; aka the “rag business” or the “schmatta business.” It was a fun and glamorous career- especially when you are young, want to make big money, party a lot, never wear the same thing twice and be the first to know about the new colors eight months before [...]

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1 Comment Filed under: Sales 2.0

Marketo’s Revenue Masters

I was conducting my needs assessment with my client and asking all about their inside sales organization. Their teams’ charter, structure, sales cycle, customer issues and sales challenges. Then I asked them about their marketing support, their lead nurturing program, lead generation,  lead qualification and lead conversion program - they answered with Marketo, Marketo, Marketo.
Finally a [...]

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My AHA Moment

Many of my friends are shocked that I’m dog sitting this week. I have never had a dog- through my childhood or through raising my daughter, never owned a dog. It’s odd because many of my closest friends are major dog lovers and they somehow have decided that I’m not dog ownership material. Since I [...]

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Being on Facebook is like watching the big oil spill

Watching trends is one of my favorite things to do and when you sprinkle a little intuition in there, you have the makings of some fairly accurate predictions and forecasts. Each year, I write my hotlist of what’s in/out and trend reports. Since the phone and email are the primarily business tools for inside sales, [...]

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EchoQuote understands The Call to Action

There’s an order to the 2.0 stuff- here’s what I think: it all started with Web 2.0 and the advent of web based technologies and tools, which created a Customer 2.0 and then we had to learn how to market and sell to them and that’s how Sales 2.0 was born. The Customer 2.0 is getting more [...]

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0 Comments Filed under: Closing, Sales 2.0

Jill makes us all SNAP to it

Jill has done it again. Her new book, SNAP Selling, is written from a direct and simple approach. It reminds us all too well we are dealing with Frazzled Customers and must SNAP to it when reaching them. I’m so glad Jill Konrath is brave and observant enough to write that “sales is no longer a [...]

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Get me some lunch Dorothy

My daughter is an urban dweller- she loves cities. Born and raised in San Francisco, she has made her college and summer choices around living in major Metropolitan cities. Paris happened earlier this year with a semester abroad and now she is living and working in Manhattan.
She accepted an internship with a fast-growing  boutique PR [...]

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0 Comments Filed under: Introducing

Scheduling 2.0- Protecting your Time

“Meeting Request”
“Appointment Request”
“4 Minutes of your Time this Week?”
“Can you jump on a call now?”
These are all subject lines that seem to work in today’s rushed, distracted, crowded multi-talking working environment. They work because they are simple and they suggest immediate action. They work because they don’t require much thinking, planning and preparing.
When we ask [...]

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My favorite detective

I used to watch this detective TV show, Columbo many years ago. It was a  crime fiction TV series, starring Peter Falk as Lieutenant Columbo, a homicide detective who uncovered many cases.  My favorite part of this show was watching Columbo in action - his comical style seemed to disarm people, his questions were unobtrusive [...]

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Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

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