One of the best ways to get rid of unwanted behavior is to move. When business happens from the cubicle- who you sit next to and who you have to listen to all day can influence your behavior. Inside sales teams work in very close proximity and in working in such close quarters they learn each others’ business very intimately- from personal phonecalls to client presentations to ordering a sandwich for lunch.
I remember years when I was in telesales, my cubicle was located inbetween two very social reps. One always had his friends come by and play with his toys; basketball, golf, and frisbee. The other had the habit of calling her husband and her mother everyday and talking in babytalk during the entire conversation. They were clearly cubicle contagious and it was very difficult to concentrate on something important when I would hear this constant banter all day long.
It’s more than just listening to the banter- it runs deeper than that. We eventually adopt attitudes, patterns of behavior, skills and general morale from our cubicle mates. This can affect an entire team and if they sit in close proximity, they become loyal to the negative or positive influences.
How does your cubicle location influence your sales behavior?
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