October 16, 2006
Stop Negative Viruses before They Spread
We all know how fast viruses spread within inside sales environments. I’m not talking about technology viruses, rather the negative mood virus which usually spreads a lot faster. When someone sitting next to you is feeling negative about the company, the product/service, or their territory or comp plan, this has an affect on everyone. It’s difficult to distance yourself from it because it’s contagious.
I’ve been trying to practice being more compassionate with my communication and not lose patience so quickly. I’m also trying to not gossip, be judgmental or critical. I believe when we are in a position to influence and communicate with external and internal customers, we have a responsibility to maintain the highest level of integrity and professionalism. So when we rag on the negative stuff, we’re not giving our best.
I came across this company, Gossip Stoppers, that has a great niche. They provide workshops on the destructive potential of gossip and ways to eliminate it.
Be mindful with your communication this week.


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