Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

TeleSmart Around the World


I’m on the phone so frustrated with my printing facility because they are not recognizing the postal code for Copenhagen. I spent forever trying to get all the workbooks entered and if I press the back button, it will all disappear. Did I sign up to be printing coordinator?

I was ready for a quite summer and then I suddenly got this call from my client who wanted to move fast and furious on a global training initiative to train their global seasoned inside sales teams and incorporate my TeleSmart 10 system. We just finished training their new hire teams and now the others wanted training too- Oh, and this all had to happen before the end of October.

All over the world, it had to happen before the end of October. Especially in the Middle East (Cairo and Dubai) it had to happen before Ramadam. While one of my trainers, Martha is shopping for appropriate training attire for Dubai, I’m revising content, coordinating trainers who want to have no life for two months, updating content, sending out student workbooks, reviewing feedback and making sure all global needs get met.

And then I glance at the spreadsheet and read all these dates, trainers and locations:
US- Salt Lake City, Atlanta, Raleigh
Europe- Italy, France, Denmark, Belgium, London, Amsterdam, Italy, Spain, Portugal
Emerging-Cairo, Dubai, Warsaw, Athens, Istanbul, Johannesburg, Croatia, Poland, Prague, Germany, Israel
AsiaPac-Singapore, Korea, Sydney, Shanghai, Bangkok, Bangalore

That’s my stuff traveling all over the world with trainers who are carrying the torch- thank you.

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Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now

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