TeleTwittering

I spent the entire weekend at a cocktail party. I mingled, listened, laughed, and walked away from some boring conversations only to find very insightful and engaging discussions nearby. Instead of drinking Mojitos, I ordered Twitter shots.

It all started on Friday afternoon when I decided to download Problogger’s Twitter Survival Guide. Darren Rowse just has a way of simplifying everything- he writes in a “dummies style” and whatever he says makes sense. Then I listened to the BrightTalk channel and another favorite thought leader John Jantsch hosted a fantasic discussion on Taking Your Brand On-line with the A-list guys, and sure enough the conversation was all about Twitter. You’ll learn tons on what top 3 tools you can integrate into your business now and also get more from the Twitter for Business slideshare.

Lastly, you’ve got to download the chart on Ten Ways Twitter has Completely Changed the Sales Process because Pat Kitano has done an exceptional job of highlighting the Pre-Twitter and Post-Twitter sales influences.

Here are some excerpts:

Pre-twitter- Sales opportunities run through channels and pipelines

Post-tritter- Sales opportunities also arise out of the cloud, provider and client find each other via “shared business interest”

Pre-twitter- Scheduling conference call three weeks in advance

Post-twitter- Instantaneous, and serendipitous conversations happen

Today there is more talk on Twitter becoming a TV show and Michael Arrington thinks we are far from that happening and writes in his 300 things I’d have to see before Twitter becomes a TV show post all the areas it’s still messed up.  

Why am I doing all this? Because I still want to know if Twitter will replace the phone. Twitter is being integrated into SFDC with new support and CRM tools- will it replace the human voice? What do you think?