Smart Selling From The Inside Out
Productivity and Motivational Tips and Tricks for Inside Sales Warriors

April 28, 2008

A Pioneer Celebrates 25 Years!

Have you ever worked in a transition job? It’s like the pit-stop job on your way to something bigger. You never have to question if you are in the right job especially since you signed up for something you knew would be temporary. And usually it’s because you just needed money or new experience- ah… the short-term commitments are usually the best. 

It was about 20 years ago, I worked for this company selling advertising and I was among 6 inside sales people hammering the phones all day. Since I knew how to sell by phone, I got the job on the spot and started the next afternoon. I was in my last trimester of my pregnancy and just needed a no-brainer job to keep me from buying baby clothes and eating hot-dogs.

One Monday morning, the owner ran into the office holding this large notebook and was so hyped from his recent training. He had just attended Art Sobczak’s Telesales College.  He was so excited about what he learned and promised to train us all on the new skills. So everyday during lunch, we were forced to sit around a table while the owner turned trainer extraordinaire and played one of CD programs.  I was skeptical and so annoyed- afteral, what could I possibly learn about selling by phone? I had done it since high school and knew all you had to do was pick up the phone and call people.

After a few days of sitting around the round table, I stopped and noticed how someone could actually create a business teaching people how to sell by phone and calling his company Business by Phone. For the next few weeks, we all sat during lunch listening to audios of the program and analyzing our calls. We started enjoying our sessions and started recording our calls and listening to them.  This was the first time someone put a microscope to what we did and really understood the unique science of selling by phone.

A few years later when I was considering launching a business, I thought of my knowledge base and was inspired by what Art had created. He was the pioneer in this field, a mentor to many and a smart businessman. Once I launched TeleSmart I realized if it wasn’t for Art trail blazing, companies like mine would not have anyone to follow.

This month, Art is celebrating his 25 years - congrats!!!! He is sharing the fun and sharing his generous offers on his extensive product line.  His books are easy to read, his CD program is inspirational and his mem-cards are fun. Check out his funny video and add some to your telesales library.

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Josiane Feigon
Trainer, Consultant, Coach, Speaker, Writer, Thought Leader in Inside Sales, Josiane Feigon, CEO of TeleSmart Communications
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