Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

What’s Behind the Mask?

If you saw a woman with blue hair wearing a leopard mask and belly dancing a few weeks ago, that was me at some masquerade party in Marin. I got a head start on Halloween this year- especially since I jump at any excuse to get dressed up and dance. That’s why Halloween is one of my favorite holidays- I can be anything I want to be, I can pretend, hide behind a mask and take on a new character inspired by my alter ego.  

haloween-masks.jpgThe No-Po comes out on Halloween, these are the powerless decision-makers who act as though they have power and keep you out. Learning how to distinguish the powerful from the powerless is so important and in a Sales 2.0 world, the following trends and realities make it tougher for us to find the powerful:

1. Web 2.0 Technology: Data Overload- with the advent of pre-call research tools, it’s easier to figure out how to contact a prospect, finding the right prospect is another matter entirely.

2. Too Many Management Layers- with so many mergers and acquisitions, more layers or managerment are being created but fewer people have access to budgets.

3. Title Mania- every organization doles out titles on it’s own terms and you have a confusing mess. A Chief Marketing Officer one day can becomoe a Chief Marketing Technology Officer another day. We may be chasing someone with an impressive title who has no power.

4. Committee Decisions- buying influence is shifting to mega-committee. So more people are involved in the decision-making process, and it’s harder to find the ones who hold the budget.

5. Educated Buyers- customers are more informed than ever. As a result, we may find ourselves engaged in long, technical discussions with people who can’t qualify the sale.

Time to take a hard look at your forecast and determine who’s hiding behind the mask. Happy Halloween!

No Comments Yet

Add New Comment

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now


Best of the Best: Alltopblogher