TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for the ‘Call Recordings’ Category

The Fabulous 50

It’s been 18 months and 388 blog posts since I first ventured into the blogsphere. Today, my writing life is full and my blog is my business partner, my confidante, my inspiration and my mirror. 
Why do I blog? Mainly because I love to write and communicate my thoughts, ideas and values to the world.  I like to [...]

Call Recordings- The Good, Bad and Ugly

Listen to our dynamic panel discussion sound off about call recordings. Inside sales champions Josh Lenn from Acteva, Wendy Oringdulph from Agilent and Jay Sahourieh from Paypal join Inside Sales Manager Mike Lassalle from VeriSign.
Tme to jump on board and integrate call recordings into your skill development strategy.

MP3 File

Keep in shape, tape and train

It’s amazing how many times I meet clients who have established outbound telebusiness teams that don’t do any call recordings. Somehow, somewhere, someone had a bad experience with it so they decided to shelf the idea. Their legal department may have caught wind of this and demanded disclaimers on outbound calls, which kills any opportunity to [...]

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now

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