TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for the ‘Listening’ Category

Lead Generation is all about Digging

I’m writing on my new WordPress version and it’s pretty nice. I think I’ve accidently erased all comments so please don’t take it personally. I promise from now on, I will not only respond to your comments but I will also approve them for publication. That is if they are nice comments, of course. Any [...]

The trouble with Assumptions

Every year I join my good friends Ann and Alan at the San Francisco International Film Festival. This year the list of movies looks very promising. I can never keep up with Ann and Alan- they are true movie buffs. They watch over 100 movies- not on NetFlix but they actually go to the movie theatre. [...]

Posted in Listening, TeleChampions, TeleManagers | Comments Off

Forget and Forgive

I ran into an old friend yesterday after not seeing him for a few years. The last time we spoke, he screamed and I listened. I was caught in the line of fire between him and someone else. It was unfortunatel.  I was extremely disappointed but given the circumstances, I stayed clear from any future dealings with him. I avoided [...]

Taking your demin seriously

My daughter is serious about her jeans- designer jeans that is. We visited my good friend Audrey and stayed in her house a few years ago. My daughter still remembers the time we got ready to go out to dinner and she stumbled into Audrey’s closet and became hypnotized by her demin collection.
“Mom, [...]

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Wisdom of The Four Agreements

Great way to start my Monday morning is to read this interview with Miguel Ruiz, author of The Four Agreements. This book was published 10 years ago and it’s wisdom still applies today. We begin a new year with new promises and some of the biggest promises are the ones you can make for yourself. [...]

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Standing Under the Mistletoe

 At holiday gatherings, I like standing under the mistletoe and waiting for a kiss. This simple ritual warms everyone’s hearts and brings romance in the air.
In sales, when we search for low-hanging fruit, it can seem like standing under the mistletoe. It is passive, we get a good feeling and we spend too much time waiting. [...]

Posted in Closing, Listening, Prospecting, TeleChampions, TeleManagers | Comments Off

Hunger

Based on the retail results from this year’s Black Friday, I don’t think I was missed. Besides, I usually like to shop in private. The many years I spent in the fashion industry in my college days have paid off when it comes to shopping. I know exactly where to go, what to look for [...]

Self-selling Utopia

My sister likes to chat on skype and a typical chat from her will look like this:
Hey sis
Are u there?
I want to ask you about coming up to the city the weekend of the 3rd, will you be around?
K and J want to come and we want to stay at your house. We can all [...]

When People Feel Underutilized

On Saturday night, I felt so distraught with the oil spill that I went to a meeting to learn what I could do to volunteer and help. I listened to angry, disgruntled people rant about wanting to volunteer in the rescue efforts. Since I regularly paddle on the San Francisco Bay, this hit home for me.
So [...]

Are you addicted to selling?

What’s your addiction? The Wikipedia definition of addiction is a recurring compulsion to engage in some activity. Many addictions are used to avoid pain and the common addictions such as drugs, smoking, alcohol, gambling, shopping, food, workplace, internet, TV, shopping, spending, sex, rage, etc.  The compulsive behavior is usually what drives the addiction. There are also [...]

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now

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