TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for the ‘Navigating’ Category

Betrayed by No-Po’s Lately?

I’m back from my world-wide summer road trip training and certifying inside sales teams, managers and trainers on our TeleSmart 10 methodology. It’s been fun and very rewarding. These days, I seem to find deeper meaning in my training as I believe the real message is helping inside sales people stay away from talking with ”No-Po’s.” I [...]

Lots of changes leads to uncertainty of power

Everyone heard my talk about “no-po’s” in my training as I’ve coined this term to mean someone who has no power within an organization. My training participants are also adding this could mean “no purchase order” and “no potential” - sounds good to me. Well these guys are all over the place and as organizations continue to consolidate, [...]

The Countdown to the World Cup Kick-off Begins

The World Cup starts tomorrow with the first game being Germany vs Costa Rica. Soccer is a sport of strategy, drive, competition, team spirit and focus. Sales has the same qualities- let the games begin.

Why do we call people who have no power?

Okay, so nobody is picking up their phones these days– especially if they are a decision-maker that has budget. Why? Well because picking up the phone usually means something where they have to spend more time figuring something out and money which they have very little of. No, I take that back- they do pick [...]

The Sales Academy Awards

Every year, exceptional actors are honored for their performances in film. And every year, we answer polls, enter pools, and watch with excitement as the stars show up to receive their golden statues. Admit it, most sales people have a secret desire to be actors—but sales is a much faster and more professional way to [...]

Assert Yourself– You Belong

When we are prospecting and closing business, we must take the approach that our services belong. I know it’s hard when you are calling on busy decision-makers who won’t return your calls and send you emails telling you they are set for the month, quarter, year or century for that matter. But unless we have [...]

Get More Live Voices- The VoiceJail Cheat Sheet

The human element still prevails as I’m the first to always encourage people who are prospecting or navigating into organizations to press the "0" and "#" keys to get more live voices. A Boston-based blogger, Paul Engligh has put out a Cheat Sheet on how to break through automated interactive voice response systems at a [...]

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

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