TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for the ‘No-Po’ Category

Got ROI?

Got training budget?
Got time for training?
Got funding for developing your team?
We know the answer - Not only are budgets tight but the expectations of what you can expect to receive with your investment is extremely high. In the past, when a manager took her inside sales team off line for training for a few days, [...]

The difference between a No-Po and a salesperson

In sales we are often as good as our last….. deal, demo, quarter, territory we managed. It’s the only profession where you get to start all over again at the beginning of each month. Not only do you have to move forward with your skills but you must utilize your tools, processes and create the [...]

Sell to Power Webinar Today!

Today I get to talk about one of my favorite topics- tune in for the Sell to the People with the Power to Buy webinar from 10-11:am PST.  What is the deal with these No-Po’s and why are they slowing down our sales?
Find out why there are so many of them around today, how to [...]

Cubicle Chronicles

I’ve spent thousands of hours coaching inside sales warriors in their cubicles. It’s such a personal space to enter into and I learn so much about the rep just by spending time in their cubicle. It’s also an honor that I respect and take seriously.
When I first walk into someone’s cubicle, I look inside for clues [...]

Posted in No-Po, Sales 2.0, TeleChampions, TeleManagers | Comments Off

Recession Alert! You Can’t Afford to be Talking with the Wrong People

Selling through a downturn means we are faced with more, not less. More objections, more decision-makers, more departments to sell into, more knowledgeable customers, more products to sell, more tools available, more processes to learn, more choices.
According to Miller Heiman’s 2008 Sales Best Practices, there are now 16% more decision-makers involved in the sales process, [...]

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Don’t Lie

I grew up in Italy so my bedtime stories weren’t Good Night Moon but of Pinnochio.  I was fascinated by his adventures and especially the image of his nose growing each time he told a lie. It would get bigger and bigger.
Many of us have met liars in our days- there are compulsive liars and pathological liars. The [...]

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Don’t settle for less when you deserve more

I like to bring small groups together from similar skill sets and meet in an informal sales training roundtable. It is for a shorter period of time and it dives into one specific skill.   Recently, I met with a few reps for the sole purpose on focusing on net new business.  I asked each of them to bring one [...]

Posted in No-Po, Prospecting, TeleChampions, TeleManagers | Comments Off

What’s Behind the Mask?

If you saw a woman with blue hair wearing a leopard mask and belly dancing a few weeks ago, that was me at some masquerade party in Marin. I got a head start on Halloween this year- especially since I jump at any excuse to get dressed up and dance. That’s why Halloween is one of my [...]

The Fabulous 50

It’s been 18 months and 388 blog posts since I first ventured into the blogsphere. Today, my writing life is full and my blog is my business partner, my confidante, my inspiration and my mirror. 
Why do I blog? Mainly because I love to write and communicate my thoughts, ideas and values to the world.  I like to [...]

Opt-out of Desperate Discounting

It’s that time of the month, quarter-end when all sales engines are revving. Salespeople make their last desparate pleas to prospects and customers hold out and wait for the final negotiations. Get creative guys and try something new. The following includes 10 ways you can opt-out from discounting:
1. Call with something new- 
2. Remember the sale won’t close [...]

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now

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