October 28, 2007
Typically inside salespeople haven’t been able to get out to networking and lead sharing meetings because they’re chained to the phones. That is changing with social networking and lead sharing groups such as B2B Power Exchange. The only group that lets inside salespeople in.
I spoke with Chris Pareja, the Founder of the B2B Power Exhange. This B2B networking and leads group which focuses on collaborating by changing the way people discover, close, deliver new business.
Who is your audience? Small entrepreneurs, mid-sized business owners and reps from large companies. They are usually looking for new opportunities with a large enterprise audience, or they are looking into new resources to help them close a large deal but don’t have the bandwidth or they are looking for partnering opportunities with large target accounts.
Why do they join? It’s always a challenge to find people they can collaborate with and hook up with to deliver new opportunities. Our on-line groups are interest-specific such as people who are only targeting fast-growing companies can get on one call, or people who only want marketing executives could be on one call.
How fast is this growing? We started with a group of 30 people meeting in Dublin, California and now we are at 35 locations nationally for breakfast meeting and 38 on-line meetings. They are pulling participation from the Ukraine, Phillippines, Toronto and Mexico. Their 5-year goal is to be in 43 countries with a million annual participants.
Success Stories? Marketing consultants have come into their first meeting and walked out striking partnerships that netted them $100K opportunities within one month after their meeting. Other people has referred each other on deals as large as $800K that closed under 2 weeks.
October 2, 2007
It’s been 18 months and 388 blog posts since I first ventured into the blogsphere. Today, my writing life is full and my blog is my business partner, my confidante, my inspiration and my mirror.
Why do I blog? Mainly because I love to write and communicate my thoughts, ideas and values to the world. I like to get up close and personal with inside sales people as well as field sales, service and support teams.
Sometimes I think I’m moving very slow on a highway that is racing. Other times, I feel I’m speeding in a 25 miles per hour zone. Today I am going at exactly the right pace.
I want to dedicate this blog posting to YOU. Thanks for stopping by and reading a post or two, thanks for the time you take to read and comment, thanks for your kind words of support and most of all, thanks for being my inspiration.
I have compiled my top 50 list of favorite blog post- here is the best of the Life in the Telebusiness Blog:
1. Setting Appointments.
2. Get More Live Voices
3. Change up your messaging
4. Oops, when you realize you’re in the wrong place
5. When someone goes radio silent on you
6. 5 ways to set your non-negotiable time
7. The Dynamic Duo
8. Keep in shape
9. Clues we lose
10. Telestressed?
11. 8 reasons to test your phone courage
12. Email rejections
13. Changes lead to uncertainty of power
14. Listening for red flags
15. Are any No-Po’s lingering in your forecast?
16. Learning your No-Po lacks power before they do
17. Betrayed by No-Po’s?
18. I just have one more question
19. When a No-Po has to protect their turf
20. Winning coaching qualities
21. Are you avoiding being coached?
22. Sales intuition
23. The cancelled sales appointment
24. Is voice mail in or out?
25. Key words and phrases that lack influence
26. Trend talk
27. Sales training is like going into rehab
28. The first few times it’s tough and then it gets easier
29. Are salespeople happy?
30. Notes on motivation
31. Mr. Unavailable is a No-Po
32. Sales yoga
33. Tuesday conversation with a No-Po
34. You finally get the appointment, now what?
35. Let’s talk about trust
36. Different messages= different titles
37. End of quarter sales stats
38. Watch out- it’s the No-Po entourage
39. You sound busy so I’ll let you go
40. 10 tactics for engaging a gate-keeper
41. Looking for motivation in all the wrong places
42. Unavailable power
43. When was the last time you…..
44. Sales 2.0 prospecting
45. Opt-out of desperate discounting
46. The 3 C’s of social networking
47. Sales 2.0; A Report from the front lines
48. Top 7 responses impatient salespeople hate to hear
49. What’s on your wish list?
50. Why do we can people who have no power?
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July 17, 2007
I’m the middle child of 3 girls and seem to always find myself in situations where I’m stuck in the middle. Perhaps I create situations where I’m comfortable being in the middle because I have a skill that helps me understand both sides clearly. But sometimes I get myself into trouble because I understand both sides all too well and then we get nowhere.
I can look at this in a positive light as being the glue in keeping something together or in a negative way as the one who gets lost in the shuffle.
That’s why I find birth order to be so facinating and found a table showing some of the birth order character traits, both bad and good, associated with first, middle, last-born, and only children.
| First |
Middle |
Last |
Only |
| Natural Leader |
Flexible |
Risk-taker |
Close to parents |
| High Achiever |
Easy-going |
Outgoing |
Self-control |
| Organized |
Social |
Creative |
Leader |
| On-time |
Peacemakers |
Self-centered |
Mature |
| Know-it-all |
Independent |
Financially irresponsible |
Dependable |
| Bossy |
Secretive |
Competitive |
Demanding |
| Responsible |
May feel life is unfair |
Bored easily |
Unforgiving |
| Adult-pleaser |
Strong negotiator |
Likes to be pampered |
Private |
| Obeys the rules |
Generous |
Sense of humor |
Sensitive |
What about when we are stuck in the middle in a sales situation? When you have a client or a prospect who really wants something and your manager doesn’t agree with that request? What about when you are working with a field partner and a customer who see things in a different way than you do and clearly do not include you?
Today, partnering is more important than ever before and learning how to build and manage collaborative partnerships is essential to your success. When you are in the middle, you can actually make things happen, negotiate with strength and execute so it’s a win-win situation for all.
Take the high road when partnering and become the faciliatator by listening to the needs surrounding you and helping articulate it for the rest. Use the positive aspects of being the in middle and not the negative.
And for all you middle kids out there- keep up the great work in your efforts to balance and create harmony in all situations. I can’t think of any other birth order that I rather be than middle.
September 7, 2006
Have you been inspired by a great mentor in the past? I’ve been designing a mentoring program for a client and it’s reminded me of the sales mentors who have influenced my career and the importance of creating a strong mentoring partnership. Having a successful mentoring partnership provides so many benefits to both parties.
Benefits to the mentored include:
Benefits to the mentor include:
- Opportunities to test new ideas
- Enhanced knowledge of other areas of expertise
- Renewed enthusiasm for one’s role as an experienced employee
- Higher level recognition of their value and skills by showing initiative to take on a mentoring role
- Challenging discussions with people who have fresh perspectives
- Satisfaction from contributing to someone else’s development
- Opportunities to reflect upon and articulate his or her role
- Improved ability to share experience and knowledge
- Development of a deeper awareness of his or her own behavior
- Improved interpersonal skills in coaching, listening, modeling and leading
So how do you find a mentor? Some organizations have a formal mentoring program in place. If yours doesn’t, take the time to find someone who’s reached the kinds of goals you are striving to reach and ask him or her to be your mentor for 90 days. Most people will be flattered by such a request. Ideally, the mentor should hold a more senior professional position. Once you’ve found a compatible partner, put together an agreement and set expectations for how you’ll work together.
Meeting on a regular basis allows you to share ideas and build on your progress as well as develop the trust and confidentiality that connects you together for a long time. This is the foundation upon which mutually rewarding relationships thrive.
August 7, 2006
As more and more inside sales organizations go after the SMB market, the ability to effectively partner with internal field, SE, channel partners is becoming more important. Although most inside sales team members are quota bearing, they must partner in different ways than just sharing a deal. The customer expects an educated and synergetic sales team approaching them for deals of $200K and above.
I find the inside sales rep is usually in control of creating, managing and communicating with partners. They must learn about their partners and have a discussion to articulate goals and expectations on opportunities. The days are long gone where partners expected the inside team member to act as a glorified admen. Now the inside team member has a lot more power in the territory and should drive all deals. Their ability to develop strong partnerships will reflect in the revenues you can generate in their territory.
Here are the top 15 traits that make you a desirable partner:
- Attitude
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Enthusiasm
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Assertiveness
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Self-confidence
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Aggressiveness
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Follow-up
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Drive
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Flexibility
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Persistence
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Judgment
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Stability
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Dependability
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Sense of urgency
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Imagination
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Appearance
June 8, 2006
The World Cup starts tomorrow with the first game being Germany vs Costa Rica. Soccer is a sport of strategy, drive, competition, team spirit and focus. Sales has the same qualities- let the games begin. 
March 12, 2006
What type of partnerships have you set up for yourself? There are millions of partnerships people can set up depending on what their needs are. Partnering can include forming a strategic alliance or it can be an agreement between two people to work together on a common goal.. I always like Kare Anderson’s approach to partnering as she’s even published a book titled "Smart Partnering" where she provid
es examples of strong partnering opportunities and get’s you thinking about creative ways to build partnerships.
The benefit to partnering is to increase your reach and exposure into a new audience or market. Certainly the companies you work for have strong alliances and partnerships they’ve created where it becomes a win-win for the customer. We all know about the big partnerships out there but what about the small ones, what steps can you take this week to form a strong partnership?
Here are some personal and business partnership ideas:
Sales partnerships- partnering with SE, field partners, consultants, management in the beginning, middle or end of sales cycle.
Lead generation partnerships- form a lead exchange network where you share opportunities together. Reach out to unchartered territory and try something new.
Personal partnerships- It’s usually things you can’t seem to get to and forming a partnership can hold you accontable for results. Sometimes just relying on your significant other can be too much pressure. Try partnering around exercising, dieting, investing, writing, organizing, etc.
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February 23, 2006
Hooked on the Olympics? So are we — because there’s nothing more inspiring than people who are totally dedicated to what they do. Olympic athletes push themselves beyond the limit, and the results are breathtaking.
Just like an athlete, you are engaged in a global competition. To capture the gold in today’s economy, you need to devote Olympic-level attention to your professional development.
How do you rank in the following events?
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Assiduous Preparation: Yes, preparation means doing your homework. But it also means constantly honing your skills to meet new and bigger challenges. How prepared are you?
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Discipline: Just like athletes, salespeople must build muscles so that they’re primed when opportunity knocks. How often do you get a “sales skills” workout?
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Competitive Excellence: The economic space is tight, and you must position yourself to rise above your competitors. Who’s helping you rise above the pack?
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Peak Performance: The Olympics occur once every four years, but for salespeople, it’s almost always show time. Can you perform on every call—today?
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Grace in Defeat: Just like the athlete who studies his loss to refine his technique, you must take a “no” as an opportunity to re-educate your customer and refine your offerings. Can you turn a “no” into a “no problem”?
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Speed: It can be as small as .01 of a second—and it’s the difference between winning and losing. In sales, speed counts, especially when getting your message across. How fast is your messaging?
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Global Fraternization: In this globalized economy, learning to connect with people from different cultures is critical to developing trust and building rapport. Can you align well across cultures?
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Teamwork and Partnerships: Whether you call it “forging strategic alliances” or “partnering,” teaming up in your selling efforts will give you greater mileage and earn more value. Have you created some strategic alliances?
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Keep Performing: Customer loyalty is anything but a given. You must continue to provide quality offerings and distinguish yourself from the competition. Do you ever stop competing?
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Buyers are Judges: Judges are human—low-risk, moody, influenced by others. And so are buyers. You must get to know your prospects–particularly their “hot buttons.” How well do you understand buyer behavior?
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The Thrill of Victory: There’s nothing quite like the medal ceremony—or the “yes” on the end of the line. When you close an important deal, you know you’re a world-class competitor.
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