I finally bought my car and have been suffering from buyer’s remorse ever since. It’s not that I feel guilty about spending large amounts of money (maybe it is) but the treatment I received from their salespeople. I’ve spent my entire career in sales and this is a milieu I understand well, all the tricks, [...]
Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.
Archive for the ‘Sales 2.0’ Category
What core metrics matter for inside sales- 8/31 webinar
I’m enjoying and referring to two great reports published by The Bridge Group, Inc. all focused around Metrics and Compensation. In the 2010 Inside Sales Metrics & Compensation report for Technology Companies, there’s some great questions airmed at the various types of inside sales teams, compensation, management, sales challenges and my favorite= activities.
The studies indicates that [...]
Publishing- Dead or Alive?
The publishing industry is reverberating from the after shocks of Seth Godin’s plans to move to a self-publishing model. After publishing 12 best- selling books, he is moving into the “infinite shelf space” through his ebooks, PDF’s and every which way our digital Customer 2.0 wants to read. He believes it will bring him closer to [...]
Double Trouble in a Double Dipping Recession
I have this rule when I shop- no double trouble. No matter how much I like something, I never buy two of the same things- not even in different colors. This applies to tops, pants, skirts, jackets, shoes, and other clothing. I say this because everyone is talking about the Recession, Part II.
Is a “double dip” recession [...]
The Superpower of Sales Hunters
There are lions and tigers out there- especially when it comes to inside sales hunting talent. I’ve listened to a few calls lately and just when I was starting to think that hunting was a lost art, I’m convinced otherwise. Sales skills can be taught but spirits must come from within. Once a hunter, always a [...]
Retaining or Restraining Customers?
I absolutely cringe every time I have to walk inside a bank. Come to think of it, I used to work in a bank. Back in the day, I got my start working as a bank teller at Home Savings and Loan in Studio City. You could see this bank miles away, it stood on the corner [...]
Sign up for my free Webinars this week and win my book
It’s summertime and a perfect time to brush up on your skills. Sign up for these free webinars:
7/20- Smart Selling on the Phone and Online- (UK) Salut toute le monde. C’est un grand plaisir pour livrer ce programme à vous tous. This program is dedicated to my UK and International audience.
7/21-Creating a Social Media Sales Prospecting [...]
Is Sales 2.0 Just a Trend?
In my twenties, I worked in the fashion industry; aka the “rag business” or the “schmatta business.” It was a fun and glamorous career- especially when you are young, want to make big money, party a lot, never wear the same thing twice and be the first to know about the new colors eight months before [...]
Marketo’s Revenue Masters
I was conducting my needs assessment with my client and asking all about their inside sales organization. Their teams’ charter, structure, sales cycle, customer issues and sales challenges. Then I asked them about their marketing support, their lead nurturing program, lead generation, lead qualification and lead conversion program - they answered with Marketo, Marketo, Marketo.
Finally a [...]
Being on Facebook is like watching the big oil spill
Watching trends is one of my favorite things to do and when you sprinkle a little intuition in there, you have the makings of some fairly accurate predictions and forecasts. Each year, I write my hotlist of what’s in/out and trend reports. Since the phone and email are the primarily business tools for inside sales, [...]
