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Smart Selling on the Phone and Online book

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for the ‘Sales 2.0’ Category

Happiness rules!

Our culture is a bit obsessed with finding the path to true happiness. Everyone is searching for the magic formula.  If you run an Amazon search on “happiness,” you’ll get 21, 392 results for books in the happiness category. It seems like everyone is searching for the magic formula. Since I’m a nonfiction girl, I own a [...]

Are your sales opps stuck in your funnel?

The second half of the year quotas are kicking in, but wait . . . there are a ton of opps stuck in your sales  funnel. Sound familiar? You are not alone. This is the #1 complaint these days from inside sales reps. Here are a few recommendations to help you  focus on managing your funnel: [...]

It’s time to start looking good from the waist up

It’s official, Microsoft just purchased Skype for $8.5 billion in cash. This big commitment confirms that inside sales will no longer be just about the phone and email — we can expect to conduct more and more business through voice calls, chat messages, and video conferencing. This will spill over into Windows, XBox, Outlook, phone, and [...]

Customer 2.0 wants to feel appreciated

We surround ourselves with friends, family, significant others, mentors, colleagues . . . but very few of these people really know us. How many people in your close circle really get you? How many understand your unique and complex personality? Your needs? Wants? Desires? Behavior? Are you feeling, well,  misunderstood ? If so, you have lots [...]

Warning Signs of a Slacker Blitzer

Trying to increase call activity and call down on the leads clogging up the lead bucket? Call blitzing has become the new normal. This weekly event helps inside team members move out of their reactive comfort zone and start pounding the phones, making intros, and qualifying leads. And when marketing revs up the engine, there’s more [...]

Sally has my vote!

The countdown has begun! Two weeks from now,  the most influential inside sales experts will gather for AA-ISP’s Leadership Summit in Minneapolis on May 10th and 11th. The line-up of speakers, authors and sessions is impressive. These two days will be packed with information designed to energize and educate you to a new level. If you haven’t signed [...]

Get to know your tribes

Last week I went to check out Suze Orman’s talk on her new book, The Money Class. I walked into a packed and oversold house and the only open seats were in the front row. I had no choice but to sit there.  I was three feet from the stage, with nothing to do but look [...]

Creativity Blast and Buzz @ SXSW

The South by Southwest Festival is happening in Austin this week. This cool conference brings a blast of creativity and new works of music, film, and business all wrapped in one big week of events. This year, it has more than 18,000 interactive apps- the largest in it’s 25-year history.  Where can you find PeeWee [...]

Top 5 Reasons why Inside Sales succeeds — Autodesk’s version

Last week, Autodesk held their annual ONE TEAM Conference in Vegas and dedicated a Leadership Summit for their resellers and partners.  The talented Bill Griffin, VP of Channel Sales and recipient of the CRN Channel Chiefs for 2011 by CRN Magazine, is the mastermind behind the success of Autodesk’s  strong and vibrant Partner Program. Bill’s opening keynote was inspirational and motivating, fun [...]

10 most frequently asked Inside Sales questions

1. Is Cold Calling Dead or Alive? I want to echo Trish Bertuzzi’s blog post on It’s the “Cold” That’s Dead — Not the Calling, which explains what part of cold calling  has died. Absolutely continue to make calls . . . but there’s no excuse for not including your sales intelligence in your approach. [...]

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now


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