TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for the ‘Sales Training’ Category

Inside Sales Training Abroad

On the second day of our training, the entire team decided to show up wearing their special polo shirts — in my honor. So cute! It made me think . . . maybe inside sales should always have uniforms. It would certainly cut down on dress code lectures and wardrobe malfunctions! It is always so gratifying [...]

Sales Training Rants

Tomorrow, I’m participating in the Focus Roundtable on Sales Training Doesn’t Work- Unless You do THIS – and I have a lot to say. I have also been following the Focus discussion thread on “Why don’t more sales organizations invest in sales training courses?” There are so many rich points from some top experts, I want [...]

Why sales managers should never train their salespeople

As a training professional, when I take on a project to train inside sales teams, I spend time conducting an in-depth needs assessment. I ask questions about the sales structure, the team, their charter, their sales challenges, their sales cycle, their tools, etc. When I ask if they’ve received any type of training before, they [...]

Confessions from our Inside Sales Training Participants

This is a big year for TeleSmart — tons of graduates have gone through our  TeleSmart 10 sales training program. This 2-day customized program is designed to take inside sales snipers through a true training experience as they learn the essential sales skills from the beginning to the end of the sales cycle. It’s a powerful program [...]

Building a sustainable sales training model

Most organizations today are on rapid- ramp mode, so the majority of frantic requests I receive every day want training — lots of it! — for everyone in their inside sales organization, at anytime, and for every sales reason possible.  They all ask for the same result: “We don’t want you to walk in here, [...]

How to Choose the BEST Training for Your Inside Sales Team in 2011

It’s that time of the year where 2011 training budgets are getting set and the urgency to ramp up the inside team is high. It’s no wonder because Inside Sales is hot! Nationwide, these young teams are the top revenue producers in any organization—on course to vastly outpace field sales by 2015. According to ES [...]

Where have all the good trainers gone?

Why does sales training get some a bad rap during a fragile economy? At last week’s Telebusiness Alliance meeting when everyone had to get up and introduce themselves, I thought long and hard about my intro. Should I say I’m an “author” and say that I’m President of TeleSmart, a sales training…….(oops better not say sales tttttraaaaaaning…because [...]

Sales Lectures are Out

The last few minutes of my training, I usually cringe when the training evaluations must go out. Its not my idea- I stopped distributing these years ago. In fact, I’m against training evaluations not only because you never get a true read but also because that one comment someone writes about me being “arrogant” or [...]

It’s Monday- Time for Smart Selling Shots

On Monday’s, I get to walk downtown to my San Francisco software client and step inside their conference room and deliver my 90-minute training to a group of motivated and enthusiastic inside sales warriors who are hungry for new skills. Give me ten weeks and I’ll give you ten skills- this is all part of my Smart Selling Subscription Shots program. [...]

Free Webcast Today @ 11:00am PST

Calling all sales trainers out there or managers who are wondering about what the next wave of sales training. Find out in today’s Sales Training 2.0 What’s In/Out webcast as I’ll be moderating a lively discussion with some training experts. Will sales training change as we know it? Find out-

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now


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