I was born in Italy and lived there for 12 years. I still speak my Italian but more like a 12 year old adolescent who wants attention. My first language is French, which I speak fluently. Next week I will be in Germany delivering training and certifying a team of trainers on my customized program. [...]
Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.
Archive for the ‘Sales Training’ Category
When People Feel Underutilized
On Saturday night, I felt so distraught with the oil spill that I went to a meeting to learn what I could do to volunteer and help. I listened to angry, disgruntled people rant about wanting to volunteer in the rescue efforts. Since I regularly paddle on the San Francisco Bay, this hit home for me.
So [...]
The Fabulous 50
It’s been 18 months and 388 blog posts since I first ventured into the blogsphere. Today, my writing life is full and my blog is my business partner, my confidante, my inspiration and my mirror.
Why do I blog? Mainly because I love to write and communicate my thoughts, ideas and values to the world. I like to [...]
Selling Power’s Daily Report
I was just talking with Ron Hubsher, a friend of mine who owns the Sales Optimization Group and also delivers sales training. Then I watched him on Selling Power’s Daily Report. I’m very impressed that Gerhard is so ahead of his time with these videos. Pretty cool people are on it such as Seth Godin, [...]
Selecting an Inside Sales Training Vendor
I have a lot of empathy for Sales Training Directors. They are chartered with a big task they must execute on and their reputation is on the line. The worst part is they are hounded by these aggressive, slimey, pushy, arrogant, sales training vendors that stalk them on a daily basis. Of course, I’m [...]
Unexpected Beauty
Whenever I want blog content inspiration, I check out Patricia Digh’s 37 days blog. She references a great clip on YouTube taken on the Paris metro by Naturally 7 group. She is always so eloquent and asks what do we do when beauty springs up in unexpectant places? Such a great question to ask on this beautiful sunny [...]
Sales Training Is Like Going into Rehab
What is rehab really? An image change? A detox opportunity? A PR move? Bottom line, it’s an attempt to improve yourself and deal with an addiction. The amount of time people spend in rehab is interesting; we’ve witnessed many varieties lately from one day to many months. But what happens after rehab? Are they cured of their [...]
Training in Amsterdam
“I amsterdam” is a new positioning statement to assert Amsterdam into the international arena. It’s a great marketing campaign as it clearly brands how unique Amsterdam is. I’ve been visiting museums all day–checked out the Van Gogh museum today. What a talented and emotionally tortured soul he was. The differences in his paintings, which largely depended on his moods, [...]
Turn off all electronics and tune in
The TeleSmart 10 training program is 2-day training program. I used to deliver training for 90 minutes per topic (10 topics) or half day sessions and combine a few topics. I was the first to discourage long training sessions and beieved it would take team members off the phones for too long. I’ve changed my [...]
Life on United Concourse C21 Continues
I’m in Amsterdam and in the final phase of my summer traveling road show. It’s amazing how many people I’ve met that refer to San Francisco as “Frisco” and California as “Callie.” Let’s see, another amazing thing is that I have memorized the United Airlines landing speech:
“Good evening and welcome to San Francisco where the local [...]
