TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for the ‘TeleChampions’ Category

Double Trouble in a Double Dipping Recession

I have this rule when I shop- no double trouble. No matter how much I like something, I never buy two of the same things- not even in different colors. This applies to tops, pants, skirts, jackets, shoes, and other clothing. I say this because everyone is talking about the Recession, Part II.
Is a “double dip” recession [...]

The No-Po Translator

A few of my single women friends were sharing dating stories and discussing the  inventory pool of eligible men. One friend was curious about two guys she had recently met. She described him as saying ”he didn’t want to complicate things in a relationship.” My other friend quickly jumped in and translated that and said, ”oh, that means he’s married.” [...]

Sign up for my free Webinars this week and win my book

It’s summertime and a perfect time to brush up on your skills. Sign up for these free webinars:
7/20- Smart Selling on the Phone and Online- (UK) Salut toute le monde. C’est un grand plaisir pour livrer ce programme à vous tous. This program is dedicated to my UK and International audience.
7/21-Creating a Social Media Sales Prospecting [...]

Speaking words of wisdom, let it be.

I’ve been feeling nostalgic lately. I lost hours a few days ago on Facebook catching up with my past and finding people I hadn’t heard from in over 25 years. I learned about their new lives, their kids, their new careers, their friends, their causes and tried to remember myself in their lives. It was [...]

Marketo’s Revenue Masters

I was conducting my needs assessment with my client and asking all about their inside sales organization. Their teams’ charter, structure, sales cycle, customer issues and sales challenges. Then I asked them about their marketing support, their lead nurturing program, lead generation,  lead qualification and lead conversion program - they answered with Marketo, Marketo, Marketo.
Finally a [...]

My AHA Moment

Many of my friends are shocked that I’m dog sitting this week. I have never had a dog- through my childhood or through raising my daughter, never owned a dog. It’s odd because many of my closest friends are major dog lovers and they somehow have decided that I’m not dog ownership material. Since I [...]

Being on Facebook is like watching the big oil spill

Watching trends is one of my favorite things to do and when you sprinkle a little intuition in there, you have the makings of some fairly accurate predictions and forecasts. Each year, I write my hotlist of what’s in/out and trend reports. Since the phone and email are the primarily business tools for inside sales, [...]

It’s about time you got smart about your writing

The only way a salesperson will survive in this Sales 2.0 landscape is if they can write. What used to be the “gift of gab” in sales is now the “gift of the written word.” Everything you do in sales requires you to write- from a simple email to proposal to newsletter to LinkedIn message [...]

San Francisco Nostalgia

I was rushing to my appointment late Friday afternoon across Union Square.  I still get nostalgic, even after living in the city 30+ years, when I walk through certain parts of the city. The hustle and bustle of Union Square always reminds me of the holidays, shopping bags, glamour, tourists and SF legends. Each street, alley, [...]

Inside Sales Needs Tool Fuel- Download our Smart Selling Ebook Today!

Our ebook launched last week to a captive audience at the oversold AA-ISP Leadership Summit. We were the featured speakers, checking everyone’s Tool IQ in our highly attended “Rev up Revenue with Tool Fuel” session at the Summit. Here’s a sneak peak of our presentation slides.
 
We’re also hitting the virtual road — making appearances [...]

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

Peek Inside | Pre-Order Now

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