TeleSmart Communications

Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.

Archive for the ‘TeleChampions’ Category

The 15 Best of 2009

I’m not one of those bloggers that can blog anywhere, anytime, anyplace. It’s like prospecting, I have to be in the right setting, have my list all ready, my email templates designed and my value prop ready to roll off my tongue. Same thing with blogging, I prefer morning posts and usually check in with [...]

Sales Lectures are Out

The last few minutes of my training, I usually cringe when the training evaluations must go out. Its not my idea- I stopped distributing these years ago. In fact, I’m against training evaluations not only because you never get a true read but also because that one comment someone writes about me being “arrogant” or [...]

Sales Forecast Meetings Revisited

I had the pleasure of participating in a webinar with Gerhard Gschwandtner, from Selling Power and Greg Volm, Inside Sales Manager at InsideView yesterday. We talked about my very favorite sales reality topic - No-Po Reality. As many of you know, No-Po stands for someone who has No Power, No Potential and No Purchase order will ever [...]

My weekend with MJ

I went to see the Michael Jackson, with my sister last night.  Before it started we agreed to walk out if it was going to be more exhausting footage of his life or another tribute speech about The King of Pop. It was the 8:30pm show and when we realized it was going to be [...]

5 Reasons why Inside Sales is Dialing More but Connecting Less

Just got off the call with the brilliant Peter Ostrow, Senior VP of the Aberdeen Group. Peter is a prolific writer and researches some innovative sales and marketing best practices.  He noticed and asked  “why isn’t anyone writing about inside sales?” so he decided to put together a very important study which benchmarks inside sales.
Aberdeen is sponsoring this highly [...]

One bookstore at a time

My book is being groomed as a backlist book - that means in the first year, we must see a steady stream of sales so I can officially become the queen of Smart Selling on the Phone and Online (that’s unless all my fingers fall out and my brain dies before this happens).
I’m a bit late on this [...]

Do you have a temporary or permanent personality

Ever notice when someone starts as a contractor- they are on their best behavior. Great attitude, works overtime, and genuinely is so happy to be there. Then they become permanent or badged and suddenly, you can find them out in the parking lot bad mouthing every department manager. Or have you ever fallen in love [...]

My One Birthday Wish

My birthday is tomorrow, October 2nd, and this year I have one birthday wish I hope you can help me with.
Last month, my book Smart Selling on the Phone and Online, was released, and it shot to the top of it’s category, which has been very exciting and gratifying. The support, feedback, and reviews have [...]

Is it about the list or about the salesperson?

I just attended the Marketing Sherpa B2B Summit in San Francisco and there were tons of list brokers, dealers, scrubbers, wheeling and dealing on their cost per lead. I heard conversations such as, “we outsource the dialing functions with a small army in Mumbai” to “we have a team of retired vets in Sunnyvale dialing [...]

Plenty of booth babes at Marketing Sherpa Summit

That’s me at Marketing Sherpa’s B2B Summit today at my booth blogging as Dave from Netfactor snapped the picture. My booth is in a small room off to the side and I get to cozy up with the booth babes- Ilya Druzhnikov and Andrei Stoica, the brilliant founders of ConnectAndSell and the folks at demandbase and [...]

Josiane Feigon

"What's this book doing in my cubicle?" Giving you Inside-the-cubicle training that wills harpen your sales smarts in every part of the sales cycle. A practical, easy-to-use sourcebook by TeleSmart's founder, inside sales expert and though leader Josiane Feigon. Coming Fall of 2009.

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