Forget telephone screening interviews when hiring inside sales reps. Instead, give them a writing assignment. In today’s social landscape, good writing has become an essential skill — as confirmed in my 2011 Trend Report. It’s a known fact that keyboards are clicking more than the phone is buzzing. And that’s okay! Make sure reps pump up [...]
Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.
Archive for the ‘TeleManagers’ Category
Inside Sales talent: Who makes the cut?
One of the trends in my recently released 11 in 11 Smart Inside Sales Trends Report is “Hey Coach, Watch This.” It’s when managers step up on the coaching front and invest more time motivating, developing, and encouraging their reps instead of embarassing and demotivating them. It’s a positive trend. Managers can no longer make [...]
You like this?
I’ve been heads down writing my annual Trend Report and my Hotlist of what’s IN/OUT in Inside sales for 2011. Here’s a sneak peek to learn what’s in store for the year and how to best prepare. Enjoy the read! The theme this year is the Socially Smart Buyers. These buyers are in control, and [...]
My Top 10 Favorite Blog Posts of 2010
Ever wonder what I was thinking when I wrote that? Well I would like to share my personal favorite blog posts from this past year and also take a minute to thank you for reading through my work. Happy New Year! 1. From Paperless to Phoneless- I know this is so controversial but hey I’ve got to rattle some cages every [...]
Questions to ask to gain buy-in from your team
There’s nothing worst than a business owner who has watched sales decline in the last year and is frustrated, impatient and anxious to lay on a new comp plan to bring in net new business in the new year. Unless they get buy-in at all levels within the organization, it ain’t gonna happen. Because leaders [...]
Will you lose good talent with an ambitious sales comp plan?
Inside salespeople are working hard these days- just by the nature of their responsibilities and the visibility in their roles. It’s a known fact, their plates are full. But just because the phone buzz may be silenced and their field partners are soaking up their excess time doesn’t mean they are wasting time. I don’t [...]
Inside Sales Management 2.0- Roundtable Today @ 11am PST
Just got my root canal done last Friday and I’m pretty good with pain management but there’s nothing worst than a pulsating raw nerve that won’t die. Gross I know but the analogy is appropriate to inside sales. This is quickly becoming the nerve center within the sales organization and it’s a moving target. That’s why one [...]
Splitsville= me and my iPhone
My love affair ended today- it only lasted one week. It all started when my Blackberry roller ball died and I ran into the AT&T store completely frazzled, desparate, and vulnerable for a quick new solution. I figured it was time to move on and perhaps my Blackberry problem was a sign that it was [...]
This is your chance to own it- Dreamforce 2010
Yesterday’s Dreamforce keynote was full of energy, excitement and as Marc would say, “amaaaazing.” It kicked off with an inspiring theme song written by Will.I.Am. My favorite part was when Marc asked the audience of 30,000 how many of them had more than one-two-three-four- five mobile wireless smart devices and many raised their hand. He admited [...]
Gimme my ski poles!
I’m at Squaw Valley skiing this weekend and before attempting the KT-22 run, I thought I would learn how to ski first. Hard to believe somewhere in my life I didn’t make skiing a priority. So in my tradition of learning something new, I signed up for a private 3-hour coaching session with Tim- ski instructor extraordinaire [...]
