Several years ago, I was at the make-up counter in Bloomingdales when suddenly everything stood still and turned quiet. I looked around and saw tons of body guards at all sides of the store, looking very serious and formal. Then I saw several men escorting someone through the store, they walked fast. Who was it? Mr Stevie Wonder- he looked larger [...]
Cubicle Chronicles: Productivity and motivational tips for inside sales warriors. By Josiane Feigon.
Archive for the ‘TeleManagers’ Category
Sales Managers Need Tools Too
Getting geared up for Dreamforce next week and meeting lots of great content partners. Tomorrow, I’m meeting Craig Rosenberg blogger for Funnelholic and one of the principals of Focus. I just downloaded an interesting white paper written by Focus Experts on Top 10 Things that Keep Sales Managers Up at Night. Each “worrisome” item is [...]
Koka convinces inside sales to get Social
I stopped by the Silicon Valley AA-ISP meeting last week and was excited to hear Koka Sexton’s presentation on Leveraging Social Media. Koka is new to the InsideView team and is responsible for Social Network Marketing- basically he is the “real time social officer” for InsideView with a sales spin. Koka spoke to the inside sales audience, 70% individual contributors and 30% managers about the necessity of [...]
From Paperless to Phoneless?
Many year ago, Ram Dass wrote a book titled Be Here Now for the hippie generation. It combined spirituality, yoga and mediation and reminded us to stop, listen and be present. The modern version is David Meerman Scott, best-selling author and his latest book, Real Time Marketing and PR. He is our ”real time guru” who reminds [...]
Salvaging Lost Deals and Delusional Salespeople
Yesterday’s session on Sales Management Metrics 101; Best Practices for Creating a Predictable Pipeline was informative. It was hosted by Cloud9 Analytics – leaders in the sales analytics space. They invited Chad Burmeister, VP of Corporate Sales at IronKey to share best practices for pipeline analytics. That means tracking opps and deals in the pipeline, how they mature, how they [...]
Get your paws out of my sales funnel!
Hey, I looked around and didn’t see too many salespeople at today’s Sales 2.0 Sales and Marketing Conference in San Francisco. Lots of tools discussions and vendor names and lots of lead scoring, metrics and turning suspects into prospects. Spunds like major marketing lingo to me. My ears perked up as I listened to the Demand Generation Tactics [...]
Commonalities with the Unhappily Married and the Unhappily Employed
There’s nothing worst than hanging out with an unhappily married couple. I feel the pressure to entertain, harmonize and bring life to the situation when I’m around them. It’s grueling for me and probably even worst for them in their efforts to act “happy.” Especially when I watch their sad and overly compromised faces. I [...]
How about those Giants?
Those first few seconds of a call when you are desparately looking for some commonality to establish quick rapport, gain cooperation and earn a bit more time is the most critical time of the entire call. Some salespeople choose to start with “Do you have a minute?” or “Have I caught you at a good [...]
Mom, what’s a phone booth?
Once upon a time, when you wanted peace and quiet and lots of privacy, you stepped into a phone booth and made your calls. A small phone booth was designed for one person and usually contained a phone, a phonebook and sometimes small change left behind in the coin return. Perhaps this is what my client had in mind when they [...]
Real-Time Selling
I didn’t spend the weekend watching the Giants game but instead watched presentation replays from the International Freelancers Day that happened a few weeks ago. This huge online event had some of the brightest thought leaders in their fields giving out very generous advice for free. Shhhh, don’t tell anyone – I’m giving you the [...]


