The TeleSmart 10 Sales Booster Series

Who We Serve

Outbound:

Whether it focuses on small, medium or enterprise
markets.
Whether the sale is transactional or complex.
Whether it is geo-aligned with the field or stands on
its own.
We work at both the manager and team level.

  • Sales Development
  • Lead Development
  • Inside Sales
  • Telesales
  • Renewals/
    Contracts
Inbound:

From the pre-sales support stage to post-sales support.
Whether it focuses on questions or large mission-critical issues.
We work at both the manager and team level.

  • Pre-sales Support
  • Post-sales Support
  • Netreps/LiveChat
  • Technical Support
 

Whether you are a President, VP of Sales, Director or Manager of Inside Sales, Service or Support, you want your department to be the best it can be. Well help get your talent working at maximum capacity, with all engines running at full throttle. We serve team sized from 12-800 and can meet a variety of needs:

  • President of a Company: You have a dedicated group making outbound B2B sales over the phone and on-line. This is your front line group - they are the face to your installed base and prospective customers. What they say and how they create relationships speaks for the future of your company. You want to make sure they have the necessary skills.

  • VP of Sales: You oversee an inside organization that reports into you, and their revenue numbers impact you. Perhaps their revenue contribution isn't as significant as the field's contribution, but they are the ones who get the wheels moving. They are the information sources within your sales organization and their customer relationship management sets your team up for success.

  • Director of Inside Sales: You are tasked to grow an organization that has different teams, and each team requires skills appropriate to its business.

  • Manager of Inside Sales: You are responsible for your team generating revenue. Every day you ask the same questions and get the same answers. If you understood their skill set better, you'd have a better idea what to expect from them. You want to understand how to spot talent, motivate, identify skills, and coach your team members so you all can exceed expectations.

  • Teams: You are an individual contributor and part of a group. Every day it's the same grind. Yet working on one skill at a time will have exponential results. You've reached a plateau with your sales and know you can improve or you want to move into a new team and know that increasing your skill set will help make you more marketable. Or, you are new to your group and want to ramp up as quickly as possible.

  • Training Directors and Managers: You oversee training for an inside organization but may have come from an HR or sales background. So how do you begin to understand this group and what they really need in terms of skills training? You are getting requests from managers to provide training or you've received training from other vendors but it hasn't been specifically dedicated for this group.

  • Entrepreneurs: You are responsible for selling your service or products to businesses. This is the toughest part of working for yourself and yet you are the one who can talk about what your company does better than anyone else. You want to prospect for new business or call into new market sectors. Or you want to research a market to determine how to best price your services or products.

"Just wanted to let you know that the training you provided last month has been so beneficial to me! This month is turning out to be my best month yet. Thanks again for providing such great information." - Brain Mary | Regional Inside Sales, VeriSign

 

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