Who We Are
Welcome to TeleSmart, where we galvanize your sales, service, and support teams to work smart. Our Inside Sales consulting, training, and coaching help increase customer and employee loyalty, competitive advantage, new business development, and revenue for your growing business.
TeleSmart is an 12-year-old global sales training and coaching company that trains thousands of salespeople to sell, service, and support their customers - smart. We provide energetic, whip-smart, up-to-the-minute, and enduring training within an interactive environment.
Our Methodology
The TeleSmart 10-Sales Booster Series is a customized and personalized coaching and training program designed for Inside Sales Departments. Our training program demonstrates a set of action-oriented behaviors - far more than merely "telephone etiquette" - and creates a roadmap that managers and teams can use well into the future. No other program is as attuned to the pace, vocabulary, and fluctuation of Inside Sales.
Our Clients
TeleSmart has carved out a strong niche with both emerging companies and leaders in the high-tech industry. Our Worldwide client list includes Adobe, Agilent, Apple, Documentum, Harte-Hanks, Siebel Systems, Genesys, VeriSign, and others.
Our International Strength
At TeleSmart, we love to work with individual corporate cultures to help them boost their numbers - for their markets, on their terms. We do no less for the international cultures we work with. Global adaptability is part and parcel of our training style.
We're headquartered in a very culturally diverse part of California, and we're extremely conscious of the complexities of cultural differences. In addition, we have a proven track record with international clients, and with international offices of American-based companies.
"I created TeleSmart in order to reach the silent heroes - those on the front lines who touch our customers on a daily basis and whose role is essential in the entire sales process." - Josiane Feigon