The TeleSmart 10
Skill Tips
 

Closing

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Click here to learn more
about these 10 skills and where you rank.
Does your inside sales training consist of “smile and dial” techniques that fail to generate consistent revenues?

After training thousands of inside sales professionals, we’ve come up with the
TeleSmart 10 - Sales Booster Series
for generating revenue by phone and email.
Our sales methodology has 10 essential skills for telephone effectiveness that
actually work. This month we’ll be delving into Time Management and Planning,
the keys to making more sales

Here are the 5 most common challenges and solutions for managing your time more effectively and generating more sales:
"My day flies by and I realize I haven’t spent much time on the phone. I start a project, trouble-shoot a customer SAT issue and next thing I know, my time zone has closed down and I haven’t made any calls.” Properly skill-shift on tasks and batch them, it will help you be more productive and work efficiently.
"I know the drill- 65-75-100 outbound dials, 25-50-75 emails per day. I’m just leaving so many voice mail and sending email introductions but don’t feel these numbers amount to anything." Map out a strategy which outlines the number of dials, connects, conversations, and how you plan on making the numbers work for you. Discipline yourself and set your non-negotiable time during your day and block out 2-hours of power calling times.
"I only have 8 days left in the quarter, my pipeline is pretty dry and I just got back from our sales kick-off and I’m burned out." Establish an even momentum early in the month and consistently pace yourself throughout the month. This will help you close more opportunities throughout the month and not when you’re just in panic mode.
"We have the most archaic SFA and CRM system, I never have enough information when I get on my calls with prospects." Remember that working smart means having just the right amount of pre-call research and integrating enough information on your call to earn you more time.
"My field partner just called on his way to the airport and took up 45 minutes." Learning to say no will help you manage the myriad of interruptions and distractions you receive in your day. Proper word choice, pacing and call length provide insight on your time management style. Learn to distinguish the urgent from the unimportant.
 

This skill is offered in the Time Management seminar module, which is part of the
TeleSmart 10- Sales Booster Series.

For more on-site training or teleclasses on all 10 of these at the manager or team
level, contact TeleSmart Communications at 415-759-6537, or send an email at getsmart@tele-smart.com.