What's happening out there in the trenches? Find out what champions and managers have to say- listen to panel discussions from Apple, Cisco, Genesys, Harte-Hanks, Mercury, Oracle, Microsoft, VeriSign and more.

SalesRep Radio

It's not time to close out the year just yet–there's still work to be done and very few days left to maximize your sales potential. Is this time of year filled with challenges or opportunities? Our inspiring podcast panel sees this time of year as an opportunity. Holiday Selling is about getting energized so here are a few tips to get you started.

• Create your top 25 radar and prioritize your contacts based on where they are and how to best contact them.
• Understand how the “use it or lose it” policy applies to your decision-maker's vacation time and budget allocation.
• Create a strong, compelling event story and don't default to discounting. Take the time to articulate what the impact on their business will be if they don't purchase your solution.

• Keep your team members focused on closing business and watch for distraction overload–remember there are fewer days to actually close business this month.
• Why wait? Arm your team members with quick comebacks to common objections such as “call us back next year” or “I want to wait until the New Year to make a decision.”
• Ask your team to take the time to plan, plan, plan as this will set them up to begin the New Year on the right foot.

It's been such a gratifying year for TeleSmart. As we enter our thirteenth year, we've achieved notoriety as an essential service provider within the inside sales field. We continue to strengthen our global reach through training and certifying our TeleSmart 10 system. The launch of our Life in the Telebusiness Trenches blog has created a sales community among champions and the launch of the Sales Management Forum has created a sharing community among inside sales managers. My clients continuously inspire me to develop and grow. I am honored and I want to thank everyone for championing the TeleSmart efforts.

Attention Sales Training Directors and Managers! Now is the time to add our TeleSmart 10 program to your certification resume. Our TeleSmart 10 methodology is the only program exclusively designed for global inside sales teams and complements the field training programs you already have in place. We've grown our list of certified trainers to include Agilent, Cisco, Harte-Hanks and EMC.

Need a track for the inside sales teams? Invite Josiane Feigon to speak at your upcoming kick-off. Popular topics include:

• Stop Selling to the Wrong People
• TeleSmart 10- essential skills for inside sales
• Winning Qualification Techniques