Staying current and ahead of inside sales trends is a necessity in today’s rapidly changing Sales 2.0 ecosystem. Our commitment is to never grow stale on you with outdated or recycled content that clogs up your inbox – we promise.

If you want to improve your sales, learn about the latest inside sales prospecting techniques, digest the latest sales strategies and pick up new telesales tips, you’ve come to the right place. Here are some resources to keep you ahead of the game.

“What Would Josiane Do?”

wwjd smaller square“What Would Josiane Do?” (WWJD) is a bi-monthly video series coming soon to our website and sent directly to our newsletter subscribers. Every month, we will address the sales world’s most burning questions and common crises–pulled right from the front lines of our own inside sales communities.

Whether you are working in a lead development, inside sales, management, marketing, or social media capacity, Josiane has answers on how to refresh your tactics in this complex and always changing ecosystem. 

- Coming Soon… -

Inside Sales Trend Reports

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There’s never a dull moment in the inside sales world.

This rapidly changing professi
on is exploding today, so how do you keep up, staff up, and prepare for the coming year?

Our trend report is 100% accurate – loaded with advice on tactics, tools and talent.

Sign up for our newsletter and receive our trend reports free of charge.


Download the 14 in 2014 Trend Report here -

Hot Lists

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What’s In and What’s Out – What a better way to kick off the New Year with a hot list of the latest trends.

Our HotLists are loaded with cool ideas with a splash of pop culture, wrapped in a fun format.

It’s a great pair to our Inside Sales Trend Reports, where we prepare you for the year-and even a mid-year report when there are too many changes to keep up with. 


View the 2014 Hot List here -

Want to Hire a Superhero in 2014?

Sales Superhero

Finding good talent is getting harder – especially with the growing demands of the inside sales role.

If you’re looking for your next sales superhero, then you need to be asking the right questions that get you deeper into the candidate’s character and reveal their secret identity.

We’ve put together a list of 25 questions that do just that.



- Download our 25 Superhero Interview Questions - 

The TeleSmart Newsletter

Get the Latest Tips and Trends for Selling

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Each month, we send out content to our community members: sales professionals and leaders from across the globe.

Designed to help you grasp the big picture ideas behind the evolving Sales 2.0 ecosystem, TeleSmart’s Sales Newsletter delivers research, trends, and stories from the front lines of global inside sales training. 










- Visit our TeleSmart Newsletter Archives to get a feel for things -

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eBook: Selecting an Inside Sales Vendor White Paper

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Selecting the right inside sales vendor- one who understands inside sales, can customize that knowledge to fit your business, and that can engage your reps and hold their attention- is critical to the future success of your inside sales teams.




Download the Selecting an Inside Sales Vendor eBook - 

eBook: Smart Selling to People With the Power to Buy


Today’s salespeople are looking for efficient ways to prospect. In this fragile and unpredictable economy, your productivity is measured by your knowledge of tools and your ability to align with the Power Buyers.

This essential ebook will open your eyes to the new sales realities, and gently prepare you to ride the giant Sales 2.0 social roller coaster.




Download the Smart Selling to People with the Power to Buy eBook -