Watch this video and learn what TeleSmart is all about: 
Whether you have a corporate sales team, direct, channel, telesales, inside sales, hybrid inside sales, renewals, lead generation, lead development, management, or live chat team — TeleSmart can help. Our solutions are relevant for everyone from new hires to seasoned sales pros, within organizations sized from 12 to 1500 people.
Our best-selling inside sales sourcebook Smart Selling on the Phone and Online lays the foundation for all the training and coaching we provide. This book’s real-world orientation gets inside sales teams up and running in a Sales 2.0 world. It helps them understand the 10 essential sales skills, spot areas that require immediate attention, and run the entire sales cycle from setting setting expectations to successful agreements.
Our service offerings range from on-site training to virtual webinars. Each of these includes an audio component — live-call recording samples that reinforce the training:
- Inside Sales Training: This interactive on-site training experience is an excellent team builder, motivator, and highly educational experience packed into two full days. The TeleSmart 10 essential skills are delivered with exercises, role-plays, and case studies. Each new skill builds on the last for maximum impact and retention.
- Smart Subscription Webinars: If you just want bite-sized training on a weekly or bi-weekly basis, then our Smart Shots Webinars are the answer. The TeleSmart 10 skills are delivered in a customized, modular, and interactive webinar format. These regular Smart Shots are easily digestible and a perfect complement to your other training. Read our press release.
- 1:1 Productivity Coaching: When you want to break bad habits or push yourself to a new level of sales excellence, working with a coach is the best investment you can make in your professional career. Josiane’s highly intuitive and expert coaching gets “up close and personal” with your unique style and provides immediate tactics for improvement.
- Sales Kick-offs and Conferences: When global inside sales teams come together at their annual sales conference, they invite Josiane to speak. Her motivational, energizing, and fun topics are memorable and raise the viability of the inside organization.
- Inside Sales Department Audit: If you already have an established inside sales department and want to tune up your talent, training and bring it to the next level of excellence, our quick audit provides a roadmap and helps you prioritize what to focus on. Especially if your org has undergone some big changes in the last few years- more reason for a tune-up.
Fortune 500 SaaS companies choose TeleSmart Communications to help develop their inside sales talent because our training gets the job done.
