Josiane Feigon, one of the smartest minds in inside sales has written two must-have sourcebooks, they are the trusted friend-in-the-cubicle playbooks for inside sales teams and managers who strive for excellence in today’s 2.0 world. These books will live on as the AP Style Manual for inside sales teams and managers.
Smart Selling on the Phone and Online continues to be the #1 best-selling inside sales sourcebook written just for inside sales teams and managers who must navigate the Sales 2.0 landscape. This cubicle must-have is based on the proven and time-tested TeleSmart 10 System, the Sales 2.0 training methodology that global Fortune 500 companies rely on for developing their sales talent.
Smart Sales Manager coming out in July 2013, this new book is a play-by-play guide to managing your teams to success in the New Normal Sales 2.0 ecosystem. This book brings managers up to speed on the basics of this new world- Talent 2,0, Customer 2.0, Tools 2.0, Potent Prospecting- and gives them go-to cheat sheets for getting out of tight spots. Learn what it takes to lead your energetic young Millennial inside sales teams to success: Hiring, motivating, training, coaching and much more.