When most Fortune 500 Saas sales organizations think of developing their inside sales talent, they call TeleSmart Communications — a must-have solutions provider. They choose TeleSmart because their teams have already sat through the Big 3 training methodologies ( Miller Heiman, Solution Selling, SPIN) but found that they fell short in addressing the complex and dramatic differences presented by the inside sales experience.
In today’s fragile economy, inside sales teams are in the hot seat like never before to produce and develop territories, embrace their productivity tool, and strike partnerships. They are no longer involved in one part of the sales cycle, they are in the driver’s seat — generating more than 50% of the entire organizations’ sale revenues.
With inside sales teams are selling at every stage of the sales cycle, the need for a sales system that covers the entire sales cycle is essential. Josiane Feigon’s new book Smart Selling on the Phone and Online is quickly becoming the inside sales sourcebook. This cubicle must-have is based on the time-tested TeleSmart 10 System, the proven sales methodology that provides 10 essential skills inside salespeople must have in order to effectively sell by phone and online in this unpredictable and ever-changing Sales 2.0 terrain.
TeleSmart Communications Services 2010
Whether you have a corporate sales team, direct, channel, telesales, inside sales, hybrid inside sales, renewals, lead generation, lead development, management, or live chat team, we can help. Our solutions are relevant for everyone from new hires to seasoned sales pros within organizations sized from 12 to1,500 people.
Our first rule of engagement is the Smart Selling on the Phone and Online book. This book helps you understand the 10 essential sales skills and increases your awareness of areas requiring immediate attention. This helps set expectations for reinforcement which leads to successful agreements. The following includes our wide assortment of service offerings, which range from on-site training to virtual webinars. Each of these includes an audio component — live call recording samples that reinforce the examples:
· Book & Brownbag Talk This fun session walks you through the highlights of the book Smart Selling on the Phone and Online and explains how and when to best utilize its content. This can be delivered on-site or virtually, and includes a personalized book signing.
· 6 Transforming Sales Trends Talk What does 2010 bring? Find out in this insightful 2.5- to 3- hour talk designed to help inside teams overhaul heir sales skills with six new trends they can adopt immediately and watch their sales increase. This session is delivered on-site.
· 2-day on-site Training This interactive training experience is an excellent team builder, motivator, and highly educational experience packed into 2 days. The TeleSmart 10 essential skills are delivered with exercises, role-plays, and case studies. Each new skill builds on the last for maximum impact and retention. This session is delivered on-site.
· TeleSmart 10 Light Training This interactive half-day session highlights the most critical sales skills from the TeleSmart 10 system. This session is delivered on-site
· Smart 3-Pack Training These training sessions are divided in order of the sales cycle (Phase 1: Beginning, Phase 2: Middle, Phase 3: End) and each is delivered in half-day formats. These sessions are delivered on-site.
· Smart Subscription Shots This training takes each of the 10 chapters in the book and delivers them in a 60-minute interactive webinar. This modular and bite-sized training approach is easily digestible for the busy salesperson.
· Sales Kick-offs and Conferences Josiane Feigon is in high demand for sales conferences, when global inside sales teams need to have their own track. She presents a highly motivational, energizing, and fun topics that stand out at any sales conference.
